Limit the WalkMe training options to those tasks available to the user's assigned role
The WalkMe training is great but it assumes full administrator access. Most of our trainees are grants managers. This causes a mismatch between what the training is walking them through and what the trainee sees on the screen.
Current situation: Trainees see tasks in WalkMe that they are restricted from using based on role.
Desired situation: WalkMe training only shows modules that correspond with the available activities based on role
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Anne Hossner commented
Hi Tom,
My name is Anne Hossner and I'm on Foundant's Learning & Development Team. Our team "owns" the WalkMe tool for our products. Your idea is spot on! This is our ideal state for learners - only accessing training materials that are relevant to the learner's role.
We are working with our Dev & Product teams to create role base learning with our WalkMe tool.
Thank you for adding this to our Idea Lab. Please feel free to contact me directly any time: anne.hossner@foundant.com.
Sincerely,
Anne