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27 results found

  1. Want to be able to add more than one type to a note. Sometimes the note involves two activities, we currently create two notes. One note with multiple types attached would be better. Thank you!

    2 votes

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  2. When creating a note, is there a way to create an alert area for "Checks" so that way when a check or check batch is being created, all alerts for the profiles with a payment in the check/check batch can be alerted at the top?

    1 vote

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  3. Can we separate Note Type and Task Type? We would love to have unique task types that are not Note Types.

    2 votes

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    0 comments  ·  Notes/Tasks  ·  Admin →
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  4. Currently there is no expiry for re-ocurring tasks, you can set it up for intervals only which will continue until you remove them. At times, tasks are for a term period for example 2024-2028. Currently, in the year of 2028, you'd have to remember that the term was only 5 years and delete the task. This poses risk to process a task that shouldn't, vs having the option to input an expiry date for the task reminder to end in 2028.

    2 votes

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  5. Capacity to share notes between profiles would be awesome.

    Example 1: Fundraising visit with a particular business. Visit notes could go on the business profile, but the note could "tag" additional profiles, such as the business staff members present at the meeting.

    Example 2: We utilize notes to capture obituary information. Family members could be "tagged" on the note in order to share the information across profile records, rather than repeating the obit note several times. One entry, several tags = awesome!

    4 votes

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  6. Can currently copy profile ID for profiles in Little Green Light when sending emails out of Outlook and the email will automatically attach to the profile as a note. Big step backwards for them to have to manually copy and paste or attach emails to profiles in CommuintySuite.

    Would really like to have an Outlook plugin that would allow them to sync emails into CommunitySuite.

    9 votes

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  7. When you add a regular task to a profile or fund, you have the option to share with others. When you add an opp task, you do not have that option and instead you must create the task, edit the task and then share with others. It would save SO much time if this feature could be added to opportunity tasks.

    3 votes

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  8. Ability to attach a PDF of an email (or any document) to Notes. Then full context to note is readily available to all users. If this were implemented, a note is created with coding etc. , add a one line summary followed by "see attached"

    38 votes

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  9. The ability to bulk import notes for journal entries would be a great new functionality.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Notes/Tasks  ·  Admin →
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  10. When building a custom task report, would like "task id" to be an active link so that tasks could be easily opened and updated from the report. This is currently available for "note id" in a custom note report, but not "task id" in a custom task report.

    11 votes

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  11. Allow the fund name to be deleted from a Note when editing a Note. Currently, we have to delete the entire Note and re-add the Note without the fund name so that Note doesn't appear in the Fund's Notes tab.

    7 votes

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  12. Allow the ability to move a Note from one profile to another or from a fund to a profile or opportunity. Currently having to copy and paste, delete and create a Note, is tedious and this functionality is often needed.

    8 votes

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  13. We are having difficulty tracking and following up correctly with "Notes" that donors add when requesting a grant. The Notes are at the bottom of the page and do not follow the grant through the process. There is also "alert" that a donor has added a note. It would also be great to be able to include any Notes in Grant Reports or reporting in general.

    1 vote

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  14. It would be great if we had the option to view all notes for a household and any member profiles in one location. We can make a custom report for this but it involves using a filter. It would be easier for all users if there was an option to view all notes while on the Household profile.

    16 votes

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    1 comment  ·  Notes/Tasks  ·  Admin →
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  15. Note blocks take up too much space vertically. I think it would be better if the note block covered the screen horizontally with all the ID and date jargon on the top line followed by the note itself. Why is it so limited in the width of the box??? You would be able to see so much more if it went across the entire screen instead of only using 3 1/5 inches across the note block.

    17 votes

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    2 comments  ·  Notes/Tasks  ·  Admin →
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  16. When a task email reminder is sent from CSuite to the person the task is assigned to, can the email include the task description?
    This would be very helpful.
    Warm regards,
    Tess

    12 votes

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    0 comments  ·  Notes/Tasks  ·  Admin →
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  17. Would like to see notes to be able to be categorized by note type, same as attached files are separated by category.

    14 votes

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    2 comments  ·  Notes/Tasks  ·  Admin →
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  18. We would like to be able to add custom fields in Tasks. One data point we have tracked in Salesforce is whether an activity/task is a "quality contact". For example forwarding an event invitation might be a task, but forwarding a news story and including a special message that encourages someone to consider making a grant might be a "quality contact" task. We use "quality contacts" to measure our client relations team success. If we could add a check box to Tasks for "quality contacts" that would be great.

    15 votes

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    0 comments  ·  Notes/Tasks  ·  Admin →
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  19. Thank you for adding Tasks to individual Profiles! Can you please make ALL TASKS visible on a profile regardless of who created or the assigned person? It's helpful to see all past due/current/future tasks on a profile regardless of who they are assigned to.

    23 votes

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    5 comments  ·  Notes/Tasks  ·  Admin →
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  20. When marking an opportunity related task "done" and subsequently adding a note, the note shows up on the profile of the household and/or individual, but not on the fund profile DESPITE the fund field being specified. In normal notes, if you make a note in a profile and add the fund, the note will show up under the fund, too. This does not happen with the opportunity task notes, which is not efficient or streamlined. It would greatly enhance opportunities if the task notes show up under the fund designated in the notes, just like normal notes.

    27 votes

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    1 comment  ·  Notes/Tasks  ·  Admin →
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