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30 results found

  1. If you are already logged into CS you should not have to log into Idea Lab...it should be accessible through CS

    131 votes

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    3 comments  ·  Other  ·  Admin →
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  2. A notification to your email when an email bounces back in the system.

    38 votes

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    Planned  ·  2 comments  ·  Other  ·  Admin →
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  3. When filtering a custom report on a field with dozens or hundreds of entries (Ex: fund account listings) you currently need to check one... checkbox...at...a...time. This forced exercise in patience and eye-straining focus is simply unjust. We don't need the carpal tunnel injury lawyer sharks to start circling our Foundat dev team. Let's agree that the humane solution is to grant the user the civilized option to hold down shift while selecting between checkboxes, to auto check all the ones between them. Just 2 clicks needed for a range, not 200.

    letshifthappen

    36 votes

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    Proposed Idea  ·  2 comments  ·  Other  ·  Admin →
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  4. The only search function that allows you to search using ID #s is the main search bar on the top left of the home page. It would be great if the ID # search would be available in all search areas instead of having to type in the fund name, profile name, etc. We are at the beginning phases of using CSuite and have multiple profiles that have the same name. It is impossible to find the correct profile when searching only by name. Using ID search in all areas would help keep errors to a minimum.

    31 votes

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    3 comments  ·  Other  ·  Admin →
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  5. It would be great to be able to sort the columns in the till section and to also add a column for gift date.

    30 votes

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    0 comments  ·  Other  ·  Admin →
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  6. I would like to suggest adding a function that allows users to cc or bcc a email sent externally (through Outlook or Gmail) to that donors profile. In past roles, I have had this ability - If I included this address in my email it was attached to the donor profile with a matching e-mail address. It's good and soooooo valuable in communicating!

    Little Green Light is an example of a CRM that empowers this.

    23 votes

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  7. Currently there is no automatic notification to notify the user that their request for approval is approved. Normally the personal with approval authority is very busy. The extra time spent to send an email confirming the request has been approved is very inefficient. Please add automated approval notifications so the staff requesting approval can be ready for the next step in their process.

    22 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  8. Can you please have the chat box stay up on the screen instead of disappearing each time you have to move to a different tab, it's very annoying to have to restart the chat each time.
    Thanks!

    21 votes

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    4 comments  ·  Other  ·  Admin →
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  9. One of the most limiting things about using Foundant is the lack of connectivity to other platforms that we all use. Even in cases where there is some integration (like with MailChimp) that integration is extremely limited.

    I found those ideas all via one quick search in the Idea Lab for the word "integrate." I bet there are many other requests that could also be solved this way.

    If you're considering voting for this and want to know more, you can see all of the integrations available via Zapier, Make, and MuleSoft at these locations:

    Zapier: https://zapier.com/apps
    Make: https://www.make.com/en/integrations
    MuleSoft: …

    21 votes

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    2 comments  ·  Other  ·  Admin →
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  10. I have them do the walk me trainings but I would love deeper dive new hire training videos that I could assign (beyond the walk me trainings) upon starting work? I have all our initial trainings saved but so much has changed in CSuite since we initially became a client in 2021.

    I am aware of YouTube but that is by date order and mostly updates. Looking for a subset of area specific trainings, grants vs development vs finance vs marketing.

    Please consider this. Due to updates to CSuite alot of our instructions that were created upon our start has…

    20 votes

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    0 comments  ·  Other  ·  Admin →
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  11. We love the new user interface but the font is rather small for some of our users. It would be amazing to have the ability for each user to pick from a Small, Medium, Large font size

    Using CTRL and Zooming in Zooms the entire browser (all tabs, no matter the website) meaning other websites are now huge font.

    20 votes

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    0 comments  ·  Other  ·  Admin →
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  12. It would be great to have a # option in the custom field types, that can then be counted or sorted like other numbers in a Report.

    20 votes

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    3 comments  ·  Other  ·  Admin →
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  13. It would be nice to have a feature to sync attachments in GLM &/or CSuite over to the other rather than having to attach in both places. Ideally, we would be able to pick which attachments we want to sync over. For Community Grants, we start our process in GLM so we start attachments here and then sync to CSuite for final processing. For Donor Advised/Designated Granting we start in CSuite and include attachments here then sync over to GLM for tracking purposes.

    19 votes

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    1 comment  ·  Other  ·  Admin →
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  14. It would be nice to have the ability to set investment strategies by dollar amount and not just percentages. We have some funds that have multiple investment strategies and need to be able to hold a flat dollar amount rather than a percentage of the fund.

    14 votes

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  15. Would be really helpful for donors, who do not have a fund, that give the foundation often had a login where they can access their giving history and tax receipts.

    13 votes

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    Planned  ·  2 comments  ·  Other  ·  Admin →
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  16. When individuals unsubscribe from Mailchimp emails, it is impossible to discern if they want to unsubscribe just from marketing/ communication emails and who should just simply be marked "do not email". If Foundant could add choices on emails that indicates something to the effect of, "Marketing Emails" and/or "Foundation business" as boxes to check as options, similar to "mailing" or "inactive" for mailing addresses, that would be very helpful. Currently, if someone unsubscribes from a MailChimp blast, there is no way to realistically remove that person from marketing email blasts unless you go 1-by-1 and remove them from every campaign…

    12 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  17. We are looking for a third party "wealth search" software to integrate with CSuite. iWave, DonorSearch and WealthEngine do not integrate with CSuite. Please partner with a third party for this type of software.

    12 votes

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    2 comments  ·  Other  ·  Admin →
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  18. It would be great if we had the ability to enable conditional logic to custom fields.

    11 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  19. Implement the same viewing and reviewing capabilities that exist for fund statements for all letters including tax receipts, grant letters, and award letters—possibly adding the send option after it is reviewed.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  20. Many issues we face could easily be resolved if we had more ability to apply bulk changes. This includes updates and deletions to records in most areas of the system, but particularly grants, donations, profiles, and funds. We realize that Foundant may be reluctant to do this, since bulk changes can be dangerous. However, at some point, we have to be accountable for our own actions. As long as these areas have permission levels, we could selectively assign them to our best people, taking responsibility for whatever changes are made.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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