21 results found
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NEW CHECK WORKFLOW: Print Grant Checks in Alphabetical Order
It would be great to have the grant checks go back to printing in alphabetical order. Or at least have an option for us to choose how we would like to have the checks printed. With the checks printing in order of the grant IDs, it is making it very difficult to sort or find certain checks in the stack once printed.
38 votesReleasing 2.6.2023 Checks: Resolved an issue with check not printing alphabetically. Checks will now print alpha by vendor, vendor voucher date, voucher id. Added the ability to disable grant letters per check batch, using the checkbox Do Not Attach Documents. This will not attach grant/scholarship letters, but still allow clients from the grant document bucket to print, email, download letters in bulk.https://www.loom.com/share/f8a1ad5e10fc4e4da85ee17846d0a575
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NEW CHECK WORKFLOW: add fund to the table when selecting voucher for check processing
New Check Process: IMPORTANT - the columns no longer show the FUND the checks are being written from. This could cause major errors for us. We easily know which checking account to use based on the fund of the check. Please add this column back to the PAY VOUCHERS area!
33 votes -
Bank Reconciliation: Account Reconciliation
It would be a huge help if, when reconciling a bank account in CSuite, multiple lines could be checked at one time, rather than checking one tiny checkbox at a time. This is a huge time drain when reconciling in the system.
30 votes3/8/2024: Bank Reconciliation: Added the ability use the Shift Key to select or deselect a group of transactions when using bank reconciliation. (IDEA LAB LIVE)
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New Check Workflow: filter by checking account
In the new check workflow, when you are on the payment screen of open vouchers, it would be REALLY helpful if there were an option in the filter function to filter by checking account. Currently, I need to have two windows open side-by-side to be able to select the right checks for each batch I'm creating and this would greatly simplify that process.
7 votesYou can use the fund account filter to filter by the checking accounts.
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More payment options for donor payment portal
We have donors who would like to make donations online using a bank check/ACH. Currently our only payment option on the donor payment portal is credit card. We were told by fondant that ACH payments through the donor payment portal is currently not possible. Fixing this to allow ACH for donations will make receiving donations so much easier especially for our corporate donors.
19 votesThe following was released on 12/7/22:
Donation Portal: Added an option in the donation portal to receive ACH payments from Stripe for donations and recurring donations. Stripe payments that come into CommunitySuite without a fee will not automatically be posted. Instead they will land in the till. This will allow clients to add the ACH fee once it has been processed within Stripe. Once they have added the fee, they can then deposit into their Stripe clearing account. A hyperlink has been added to the profile payment so that clients can easily review the transaction within Stripe. Clients will need to enable the ACH bank account payment method within their Stripe Account. Revised the language in an action button on the donation portal from "Pay with Credit/Debit Card" to "Continue".
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Canadian payment file CPA Standard 005
I was really excited to see the recent release re: checks to "add the ability to create a ACH094 file for Canadian clients to use nacha type functionality with CSuite." After checking with our bank, it turns out they don't use this file type, but instead use CPA Standard 005 (see link below). It would be fantastic if this file type could be added to the options for ACH format.
https://www.payments.ca/sites/default/files/standard005eng.pdf
6 votesReleased 1/3/2024:
Accounts: Added the ability to use CPA005 file format for electronic payments for Canadian clients. An ACH format will be set in System Data, but users can the select per account which format to process based on the financial institutions requirements. Select Configure in the ACH Configure Settings. A new page will display and users will need to configure the options for the file format. Users will see ACH File Sub Format: Standard(1464), Central 1, RBC formats. If the ACH Options are already configured, users will need to clear the ACH options to edit at the Account level. Once this field is cleared, users will be able to select a file format and ACH options at the account level.
System Data: Added CPA005 file to the ACH Format field. Selecting an ACH Format from System Data create that file type for any Bank or Investment… -
upload bank statement
Ability to upload the bank statement/investment statement as part of the reconciliation process
3 votes -
void
When a payment is voided it would be nice if the bank reconciliation stated voided beside the payee rather than just reflecting a credit on the reconciliation.
30 votesThe ability to see the void status in the bank reconciliation list was added with the new enhancements in October. Here is the release note:
Checks: Added the ability for voided checks display on the voucher record. Voided checks will now display in the bank reconciliation as a red number. Clients can now sort the bank reconciliation by check number to easily see the check and void
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Printed Cheques Canadian Date Format
We just have recently begun printing cheques from your check template rather than hand writing them.
I see you have the option for:
1. US format MM/DD/YYYY
2. European format DD/MM/YYYYBut you don’t have an option for the Canadian format YYYY//MM/DD as attached.
Currently I have to edit the every check pdf so that our cheques can be properly dated per the correct Canadian bank format.
2 votes11/9/2023: Templates: Add ISO format yyyy-mm-dd for Check template. The template field for this new date format is check_date_iso.
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Merging profiles with ACH information
There should be a warning when merging profiles with ACH information on file, similar to the Stripe warning. If you merge a profile with ACH information attached to it to a new profile, the bank information is lost. There needs to be at least a warning to ensure that you are aware of a profile with ACH information on file before completing a merge.
5 votesYou will receive a yellow warning if you are trying to merge the profile that has ach credentials into one that doesn't.
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bank reconciliation- Select all button
Adding a "select all items button to bank reconciliation
14 votes -
positive pay
When I do the Positive Pay Export and open the file in Excel to edit it to the bank's template, the same check number appears two or more times if there are more than one funds collated on a single check. This causes exceptions to the import file with our bank. Can this be fixed to just show the total for each check?
9 votes -
ACH payment option
At some point, do you think you will add an ACH payment option that processes through or syncs with CSuite? This would eliminate entering payments twice - once through CSuite and once through our bank's Bill Pay portal.
29 votes -
Cleared Check Upload
There should be an option within the bank reconciliation to upload a list of cleared checks from the bank.
18 votesThere is an option in the left side menu when reconciling a bank account to Upload CSV file to mark the transaction as cleared.
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Voided checks
It would be helpful to be able to track all voided checks, not just the ones that are voided after being written (i.e., when you need to send a voided blank check for someone, like Network for Good, to be able to do electronic deposits to your bank account).
19 votes -
ACH Letter Batch similar to Grant Letter Batch
We allow grantees to receive payments via ACH (especially those who are fund beneficiaries who receive grant distributions each year). We may process up to 100 of these at 1 time, so it would be very helpful to be able to pull a batch of ACH Grant letters (which are emailed to grantees) as we do with grant letters that are paid by check.
32 votes -
mailchimp
Are there any updates to the issues with Mailchimp API integration? I know that there were some issues after Mailchimp made some updates. We were really banking on the API saving some of the headaches of the csv imports and such.
1 vote -
Deposit Date
When depositing checks in CSuite, it would be useful if the donation date/payment date was listed instead of the processed on date. We are rarely processing a check on the day it was received and might process some checks we received one day and some on other days, so the processed on dates do not line up with when we received and actually deposited the checks to the bank. This would be much easier to see all the donations/payments with the same donation/payment date when selecting to deposit in CSuite, instead of the processed on date.
29 votes -
Changes to transactions
Currently transactions cannot be edited at all if they have been reconciled to a bank statement. The system should allow you to make changes to the fund(s) a transaction touches, description fields, perhaps even date, even if it's already reconciled, presuming the dollar amount does not change.
20 votes -
Adding totals to the bank reconciliation
We have quite a few internal controls at our Foundation. One of them involves the matching of debit and credit numbers between the bank reconciliation and the bank statement. Because we are a one person finance department, Someone checks some of the work I do such as reconciliation of bank and investment accounts. The bank reconciliation has no totals on anything to reconcile back to the bank statement. We are used to having deposit/credit amounts, checks/debit amounts, interest, and fees summarized at the very least. Looking at the reconciliation from CSuite – if a debit total and credit total could…
21 votes
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