47 results found
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Donations - please bring back the option to use the enter button to process a donation
Prior to a recent update, when entering a donation and getting to the tax receipt template field, we were able to use the enter button on the keyboard to have the system process the donation.
For those of us that prefer using the keyboard instead of the mouse, It would be great if you could bring it back.
Since the update, we have to tab 2 more times before the enter key will work again or scrolling to the bottom of the page and using the mouse to click on process.
2 votes -
pledge promise notify
It would be helpful to add notifications to Fund Advisors of new Pledges and Promises as a function on the Fund Advisor designation in a Profile.
2 votes -
Ability to show Promises as paid when paid by Internal Grant
Please provide a way to show a promise as being paid without having to link it to a donation "automatically". We have several promises that were paid via Internal Grant from various donor-advised funds, but CSuite isn't recognizing those as being linkable donations. In our campaign, we expect to have several others in the same situation. Or is there another way to show those paid by Internal Grant as being paid? Thank you!
1 vote -
After completing pledge payment documents, give option to print envelopes.
After completing pledge payment documents, give option to print envelopes.
3 votes -
Promise to Pledge
Please add the ability to convert a promise to a pledge.
2 votes -
Recurring Donation: Next date should be red for current or past due donations
Recurring donations - on the recurring donations page, the Next Date used to be highlighted in Red for current or past due donations. Please add the red highlight back.
3 votes -
multi-fund
Multi-fund donations currently don't offer the option to add a separate campaign to each of the different segments.
I currently still have to split a gift into multiple transactions to ensure that our analytic and data integrity is maintained. Should consider any analytics that are impacted and include additional fields like campaign and service area.
2 votes -
Public Securities Sort
Thanks for making previous changes to the main public securities screen and sorting it by reverse date rather than randomly. I have an additional request for sorting within an individual public security donation. We recently received 101 individual stocks from a donor. Using the public security feature for that worked great; however, the stocks are listed in a random order. In CSuite and on the tax receipt, instead of being listed in an alpha order by ticker symbol (which we would prefer and is how we received the stocks), 101 individual stocks are listed in a random order. This makes…
24 votes -
Recurring gift receipts
Currently, it appears that we can only provide monthly tax receipts for recurring gifts. If the donor requests a yearly receipt for their recurring gifts there doesn't appear to be an easy "flag" letting us know who has indicated this preference. It would be nice if there was a mechanism within recurring gifts that tracks who wants a yearly receipt of their recurring gift rather than a new receipt every time a recurring gift is processed. The less we rely on an employee to remember to do tasks, the more efficient we can become.
15 votes -
Bequests
There should be a clear and simple process to log a bequest intention or future planned gift so that you can keep track and monitor your planned giving pipeline. I tried to do it as a Promise, but you need to have the date of first payment and that has obvious issue.
1 voteHow about an Opportunity? You can attach both a profile and fund. You can create a Bequest Opportunity type with stages that match your process. Opportunity types can be created in the left side menu of an Opportunity. Once created, you can create stages. We have many clients that track bequests this way. Would that work?
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Donation Tax Receipt Numberical Format using a consistent numbering system.
Donation Tax Receipt Numberical Format using a consistent numbering system. This is a requirement and should be considered.
1 vote -
Multifund Donation - Multiple Donation Types
Currently when entering a multifund donation only one Donation Type is allowed. Under certain circumstances split donations need to be applied to different revenue accounts.
Adding the ability to select a Donation Type for each multifund line item would expedite the entry process and eliminate separate entries for split gifts.
15 votes -
Credit card fees and tax recpts
Can we please have one donation listed for credit card gifts that cover the fee? I know that both get covered in the template amount, but it's weird to have them listed as separate gifts that we then have to click the red sent button for...
12 votes -
Adding Email to "Add Donation" page in Donations
We are trying to create a process for emailing tax receipts. We have many tax receipt templates and want to ensure we choose the correct one via mailed vs electronic. However, the biggest hurdle is that we do not know if an email address is available for each donor when we are in the "add donation" page.
It would be easier to create donations through the donation tab rather than finding each profile. If the email was added to the options in the section shown in attached, that would help us plan accordingly.
1 vote -
contact record
A major downside of CSuite is the lack of a robust "contact record" for each donor profile. The engagement tab isn't it because you can't bulk upload a particular contact method. For instance, I have about 40 new contacts that I sent a mailing to. I want to (1) bulk upload them as new profiles then (2) make a record of the mailing and (3) include the pdf of the document I mailed.
Any other modern CRM can easily accomplish this, and list the mailing as a contact alongside phone calls, emails, etc.
The only way to do this in…
1 vote -
We need to have a Venmo or Text to give option. At the summit we heard you were in negotiations. Any updates...
Text to give that would be easy to sync with Community Suite
22 votes -
stock gift entry - import, update description and entry order
1- Ability to import securities - helpful as some donors contribute 20+ stocks at a time
2 -Auto complete the description of the security (but field should be able to be edited if needed). The database pulls the high / low information so it should also be able to pull the name of the security
3 - Keep the securities listed in the order they are entered. For some reason csuite re-orders (in no particular order) the securities after saving the entry making it difficult to review the stock gift entry
108 votes -
Gift internal Notifications: Automatic notification of interfund donation to recipient fund advisor
We process a great number of interfund grant/donations and really need for CSuite to generate an automatic notification to the recipient fund advisor informing them that their fund has received a donation from another fund at our foundation. Is there any way you can do this for us?
79 votes -
Recurring donation record with ACH as a Payment option
Add more payment methods for Recurring Donations. I have some donors that prefer ACH'd donations every month that come directly to our Bank Account. It would be nice if I could add a recurring donation for the same amount every month and have it marked either Other Payment or Check.
28 votesMoving this idea back to Proposed. This request is to create a recurring donation from the back end of CSuite and have ACH be a payment option (Currently it is only Stripe).
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Recent Donations
When inputting donations, being able to see recent giving history from the "Add Donation" screen would be helpful. Something similar to the voucher side where you can see recent vouchers from vendors.
9 votes
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