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48 results found

  1. Global Search: (1) Search keywords in emails you sent. (2) Search keywords in Notes/Tasks descriptions (3) Search keywords in Opportunity descriptions.

    4 votes

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    1 comment  ·  CRM  ·  Admin →
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  2. On an Opportunity, we would like the Revenue and Expense cards to be side by side each other, rather than having to scroll down to see the Expenses. This makes the user's experience better, so they may see the most important information at the top next to each other.

    3 votes

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  3. When creating a grant "opportunity" we have the option to identify the application "type" as online. It would be great to have a place where we can add the link to the online application as well as any other potential references that are web pages and not attachments.

    2 votes

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  4. To supplement our Volunteer management needs, we need to use the Notes feature. Our use case is that we link a volunteer to a non-revenue opportunity; the load a note with a label that we need to build for proper visiblity. This is because the NOTE DETAILS would only display when you selected that note. We need to see the 'label' . While not ideal, it will allow us to proceed while we partner with NPC to enrich the volunteer functionality. The MISSING PIECE is the ability to see the NOTES LABEL / TITLE in the Reporting Engine. I have…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Would be nice to be able to change a Type after the fact without having to unpost then repost all related transactions. would be helpful especially for new users who may be figuring out over time how to ideally configure their systems.

    1 vote

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    0 comments  ·  Accounting  ·  Admin →
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  6. With a significant amount of our revenue is gathered via an Auction, we need to see details via the Revenue Summary in the CRM Profile. Understanding the challenge as your UI design being extremely constrained for viewing these linked data components via the profile, I am proposing more 'expand' features to reveal these details. I have created a mock up ... with actual example data.

    1 vote

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    0 comments  ·  CRM  ·  Admin →
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  7. Would like to add custom fields to revenue/expense entries. Use case scenario: adding a checkbox for "Thank you send?" to keep track of each donation revenue entry and whether or not a thank you has been communicated with donor.

    1 vote

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    0 comments  ·  Accounting  ·  Admin →
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  8. When sending bulk emails annually, handling bounced emails is a task that can be assigned easily. Add the ability to add a task for each bounced email from a communication.

    2 votes

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    1. I am working banking→payments or deposits.
    2. I adjust my view to 250 transactions to scroll down to see a payment from previous months.
    3. When I view an individual transaction and then finish, I always am thrown back into the main view page with only a handful of recent transactions.
    4. I have to change my view again to 250, then scroll down to the previous payment again to get back to where I was working. This takes up an inordinate amount of time and would be frustrating to those working in book keeping.
    5. Could you just allow me to go back…
    5 votes

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  9. The order in which profile custom fields display is based on when they were entered into NPC and if they have been moved to a designation. Consider in the Custom Fields Page, displaying the fields in the order they appear on the screen (including under the Designation heading, if they apply to certain designations) and then allow for arrows to change the order (as in configure columns for the main Profiles search page).

    This will allow clients to have the interface they desire in many fewer clicks and without planning in advance.

    2 votes

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    Proposed Idea  ·  0 comments  ·  CRM  ·  Admin →
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  10. PLEASE! It's the reason we add these is so that we can use them through out our workflows and processes! Communications need the ability to add any custom-defined field from CRM or Fundraising. This functionality would eliminate 3 manual processes and an entire system from our technology footprint.

    1 vote

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    0 comments  ·  CRM  ·  Admin →
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  11. We will be utilitizing the event as a major type and different Opportunities to define the segment of the event the volunteer participated in for that event. It's critical that we understand the various portions a profile attended for donor management.

    1) If you donate at an x level, you receive the opportunity to participate in our major event. Or, you receive "Y" number of opportunities at a higher level of donation.
    * We need to track the participation for either limiting or enhancing the funding requests in future opportunities

    • we are using the NOTE field for know is a…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. On the calendar view of tasks, would like to be able to see WHO the task is assigned to without needing to click on it. Color-coding tasks by staff and color would be great. For example, Meredith = blue. Then, have the progress shown in a green/red/gray tag based on whether the tasks is in progress, completed, or late.

    2 votes

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    Proposed Idea  ·  0 comments  ·  CRM  ·  Admin →
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  13. In the Dashboards of NPC, you can schedule emailing, which is great. You have to type in email address to choose who that email goes to, though. Would love to be able to type in a profile LIST, so that the scheduled email goes to everyone on that profile list (that they may have previously created in CRM).

    2 votes

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    0 comments  ·  CRM  ·  Admin →
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  14. 3 votes

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    Planned  ·  0 comments  ·  Fundraising  ·  Admin →
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  15. Is there a possibility for a function to take donations while also distributing tickets for specific events or for other purposes. The ticketing function could be for either individuals or tables for big donor gala events down to smaller happy hours or sporting events or even raffles/drawings. So basically, we can distribute a ticket for an event after someone gives a donation OR make it optional to give a donation when someone is obtaining a ticket.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  16. As clients import revenue from outside sources (e.g. ticketing software) and as donation hub entries are processed, the potential for duplicate entries increases. Good data practice is to review duplicates regularly, so creating a standard report within NPC or with GoodData that identifies potential dupilcates will help clients be better communicators and donor stewards.

    1 vote

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    0 comments  ·  CRM  ·  Admin →
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  17. Apple Pay, Pay Pal, have been the two I have heard the most

    4 votes

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  18. Be able to put expense-related tags in email templates. Line items, expense amounts, descriptions, etc. This is so that clients can send "proof of payment" to the profiles they send expenses to.

    1 vote

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    0 comments  ·  Accounting  ·  Admin →
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  19. It would be helpful to be able to put a description for each line item of an expense that's allocated to different account codes. That way we'll know exactly what each allocated $$ was for.

    3 votes

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    Planned  ·  0 comments  ·  Accounting  ·  Admin →
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