Sara Cryan
My feedback
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An error occurred while saving the comment Sara Cryan commentedIt would be very helpful if there was some type of check box next to the 3rd party email address that Admins said "Uploaded by Administrator" which shows that a response has been submitted. We get this all the time with 3rd Party people sending their letters directly to me and what I do now is put my email address in there and upload it so that it shows submitted.
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An error occurred while saving the comment Sara Cryan commentedI agree! I think having a 4th category in the Application bucket called "Submitted-Pending" or something along those lines.
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It would be much easier to set defaults for email templates such as the signature line. I am coming from SLM so all the system generated emails come from myself. If there was a place in system data that allowed me to set a default signature line that would be one way to simplify the email templates.