Scholarship communication with applicants via text
Many students do not check their emails or voicemails on a regular basis. Some do not even set up their voicemail boxes. Texting is their primary mode of communication. Having the capability of texting messages to the applicant might speed up their response to our requests.
Would love some additional insight on this item.
When are you notifying student:
-Reminders for upcoming follow ups
Am I missing any other times?
For those of you who use a service already would you mind sharing the name
We've texted our student for the past 3 years through a third-party integration our scholarship software developer found. It wasn't difficult or expensive to add it to our program. Even though we are switching to SLM this year, the absence of texting feels like we are going backwards and I am concerned about losing students.
We text students to: remind about deadlines, notify if we add a scholarship after they have submiited, reminders for follow-ups and to generally create interest.
Mary Kuykendall commented
Our website developer mentioned Twillio to me yesterday. He said it is free and very easy to use. Please look into whether it could be used for texting. Texting is often the only way I can get a response from some of the student applicants and award recipients. It is definitely their preferred method of communication. Emails go unanswered!
Vonda Carr commented
Sammie, my scholarship manager agrees with the items you outlined. She would like the option to do these from Foundant!
Celeste C commented
Sammie, I have recently started using "ClickSend" as a text service. I didn't have it before the last scholarship round, but I am hopeful to use it for reminding students of follow-up deadlines.
I agree, I use a whole separate platform and organization to send out texts to my scholarship students. It would be so nice if I can do it all from Foundant!