Collecting information about each Registrant for an event, free or paid, seems to be an after thought. When the initial individual registers, the only data that is being collected is F/L names, and email, yet when a guest is added, all sorts of information is being gathered. This is assuming that all initial Registrants are in our database - not true. So by not providing more options for data collection you are in fact making mayhem in our database.
Similarly, the event registration suggests it's a Paid program - we don't do paid events (at least not for the past 4 years) - we need this to feel less intimidating and be seen as a Stewardship Tool not a Sales only tool.
We do have some work in process for this – campaign flow for registrations has some holes that we didn’t anticipate because of not having credit card data for a registrant. Will add the ability for a free registrant to fill in as much details as event guest and will be changing a few names (like “Buy More Tickets” will become “Add More Tickets”) to make the flow less monetary based.
Darlene Cempa commented
When adding registrants for a grant workshop, it adds them as a new profile even if they are already in Community Suite. This creates a lot of duplicates.