33 results found
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online donations creating new profiles each time
A donor should have the option to use their existing profile in the system instead of creating a new profile every time they donate.
47 votes -
Donation Portal Fund Grouping, Nonprofit Service Area, and Tabs
Thanks for all the great recent donation portal updates! I like that we now have the option to show the fund's grant type on the fund listing page. It would be great if there was also the option to group funds by their grant types like how the nonprofit directory works. We like that the nonprofit directory includes the grant types, but it would be great if service areas could be an additional way to filter this page. In addition, it would be great to be able to reorder the tabs that appear on the portal. We don't currently have…
7 votes -
Donation Portal: Giving levels by fund
Would love to be able to create giving levels specific to each fund. Different funds have different giving expectations.
6 votes -
Donation Portal: Filter/Search Funds
An option for users to select multiple fields (radio buttons/checkboxes) rather than just searching for a fund.
So, the checkboxes could allow a user to select two different service areas and filter the funds that way.
Anything in the works for filtering funds?
5 votes -
Donation Portal Tribute Uppercase/Lowercase
In the tribute options on the donation portal Memory is capitalized but honor is not. Can you please make both lower case?
4 votes -
Make Suggested Donation Levels Customizable for Affiliate/Supporting Org Donation Portals
We like the idea of the suggested donation levels but would love to have them be customizable for our Affiliate/Supporting Org pages. Our giving circle has a specific membership level and it would be great to have that amount be the suggested donation for that page while having other suggested donation amounts for the general donation page. Thanks for considering.
3 votes -
Donation Portal - Sort/Category Option for events
Would you please consider adding a sort option or categories for events? We have events for NonProfit Professionals, Donors, Development Officers etc and it would be nice to be able to group them together for ease of viewing and registering.
3 votes -
Editable Unique URL for Funds on the Donation Portal
In place of being able to embed donation portals on webpages, it would be great to be able to edit the fund url's so that they are more friendly for donors and reflect the fund name or something we can customize. Instead of create/fund?funit_id=xxxx, it would be wonderful to show something like /donate/EveryStudentSucceeds.
6 votes -
nonprofit directory
I'd like to see a couple of changes to the NEW LOOK version of the Nonprofit Directory:
1. On the Main Page of the Directory, add a 'category heading' above the 'types/categories' of nonprofits as well as above the list:
"By Category:" - for the groupings of NPs
"By Name:" - for the list
2. On the Main Page of the Directory, where all the nonprofits are listed, I suggest it NOT include the public email or phone #.
I'd rather this be a simple list where the user has to click the nonprofit to go to the nonprofit's directory…2 votes -
Please add an "opt in" button on donation portal - so we can share donor info with agency grantee
Hi - we are trying to figure out how we can easily share donor info with our agency fund holders on outside gifts they get to their designated fund. Can you add this "opt in" feature in the online donation portal?
2 votes -
Pronoun field on donation forms
It would be great to have an optional pronoun field on donation forms, so those donating online can self-select their preferred pronouns. This would help with donor relations and making sure future communications with donors are informed and respectful.
19 votes -
html help
It would be helpful if Foundant added a pay option to help us that know nothing about HTML to add simple things such as Logos etc to new donation portal, etc. We do not have a web designer or anyone with HTML knowledge. It is your expertise and could probably be done in a matter of minutes. We don't expect it for free. Can we not purchase blocks of time?
2 votes -
Suggested text for fields to reduce donor error
I find that donors often confuse prefixes with suffixes. Is it possible to have greyed out suggested text in the suffix field (e.g. Jr, Sr) so that they don't enter incorrect information? Stripe does this for their data entry fields.
3 votes -
Your Tickets tab Styles donation portal
Please allow styling of the Your Ticket tab donation portal; we would like to be able to have consistent logos and banners on that tab to match the other tabs.
2 votes -
Event ticket tabs on Donation Portal
Please remove the internal page links that appear at the top of the screens when purchasing event tickets...
Campaigns > Navigating the Middle - Becky David (this is the campaign description) > Workshop registration (ticket Name field)and also change the word "DONOR" on the event ticket summary page to match the next screen that says CONTACT. Not everyone on purchasing an event ticket is a Donor and it's confusing to them.
thanks!
2 votes -
New Public Donation Page Style - Banner Image Not Resizing
In the new version of the public donation page, Foundant allows a banner at the top of the main page. Yet, there is no advice given to the size for this section. And, Foundant does not resize images for this piece of content to fit various screen sizes on different devices. I'll be honest, that's shocking for 2024. Responsive design should be a given. it affects accessibility, user experience and our reputation to provide a well-designed experience for our fundholders. Foundant gives the option for "dynamic images" on fund images, which means they do have the capability to do it.…
2 votes -
Display Event Tab when Registering for a Private Event
Because we do not publish our events to the general public, we have disabled the Event Tab on the Donation Portal. Unfortunately, when someone is registering for a private event, what they see at the top of the portal is our Donate Tab Name. This causes some confusion about what they are doing. Is there any way to display the event tab name when someone is registering for an event?
4 votes -
Checkout with Multiple Giving Cards
Right now, donors can only use one giving card when checking out. If the total is greater than the value of the single giving card, the only option given to donors is to enter a credit card for the remaining balance. If you try to add another giving card, it just shows the used giving card. The only way to pay with a second giving card is to delete the overage in the checkout basket, finish the transaction, and start a new transaction for the second giving card.
3 votes -
Donation Portal: Event Tickets option to cover the fees
Can we have an option to turn off the "include credit card fees" box for the cart on the Event Tickets tab only? We want it for our Donate To a Fund" tab, but when it comes to Events, we find that if we have an event price=event value (there isn't a donation component in the event price), then if someone includes the option to cover the credit card fees, then an automatic donation letter for the credit card fee amount (less than $2.00) is sent to the even ticket purchaser. We want to keep the option for a DONOR…
1 vote -
ApplePay, PayPal, Venmo integration
Looking for a way to collect donations from donors who don't want to write a check or use a credit card (use ApplePay, PayPal, Venmo, etc). Donors are looking for an easy way to make a quick donation on their phone and/or use QR codes for making donations. How can this integrate to capture donor information?
27 votes
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