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  1. ApplePay, PayPal, Venmo integration

    27 votes

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    0 comments  ·  CommunitySuite Idea Lab » Donation Portal  ·  Admin →
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    Michael Kelly supported this idea  · 

  2. grant type guidestar

    43 votes

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    Proposed Idea  ·  1 comment  ·  CommunitySuite Idea Lab » Grants, Grantees, Grant Types  ·  Admin →
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    Michael Kelly supported this idea  · 

  3. Fund Advisor Portal Enhancements Please

    149 votes

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    Planned  ·  19 comments  ·  CommunitySuite Idea Lab » Fund Advisors/Fund Advisor Portal  ·  Admin →
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    Michael Kelly shared this idea  · 

  4. Don't notify advisor any grant adjustments

    34 votes

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    Proposed Idea  ·  4 comments  ·  CommunitySuite Idea Lab » Fund Advisors/Fund Advisor Portal  ·  Admin →
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    Michael Kelly commented  · 

    This is the problem - asking for a solution.

    When an automated email that is sent to donor advisors when they recommend a grant in the donor portal, we notice that this same email is sent out when we have had to void and re-issue a grant check that was not received by the grantee. This is very confusing to the donor who may think that we have issued a duplicate payment because there was no corresponding notice from the system that the first check had been voided.

    I guess we have two questions:

    1) Is there any way for C Suite to stop sending these grant notices for checks that are not new advisements and are simply being re-issued?

    2) If there is no way to turn this off without turning off all grant notice emails, is there a way for the system to also generate an automated email when a grant payment is voided?

    Michael Kelly supported this idea  ·