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  1. Please add the custom content back to the new and improved applicant dashboard. On the old dashboard, we included instructions on filling out the application, contact information for our Foundation, and links to trainings. This is not currently possible with the updated version of the applicant dashboard.

    33 votes

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  2. Could there be a small pop-up when your cursor goes over this field that explains how the primary contact works?

    Our applicants often think "primary contact" indicates who will receive communications about their application. They frequently email saying they kept trying to change the primary contact and were unsuccessful.

    We would like applicants to know that
    1) the primary contact is the executive director/officer
    2) site administrators control who is the primary contact
    3) all communications are sent to the user that submitted an application

    Thanks for your suggestions on how best to make this information clear to applicants!

    Kira…

    3 votes

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  3. This is a placeholder for clients who: (1) want an easier and more secure way of collecting ACH data, other banking details, or other very sensitive data; and (2) Do not expect to process payments through CSuite.

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  4. Consider adding the default (earnings) balance to the face of the fund record, at the top with the rest of the balances. Working in Finance, I have gotten questions about why the fund balance is different from the principal and other similar inquiries. The data exists and the account exists, so it should be easily implemented.

    4 votes

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  5. Currently, when viewing listings in the Nonprofit Directory by category, there is a large blank space on the left hand side of each listing where it appears the uploaded logo of the organization should go (see attached image).

    I have been told by Foundant that this is not a bug, so they will not fix it as such. Visually, it is very out of place and looks clearly designed for the organization logo especially given that this space is occupied by logos for fund listings.

    I would like to suggest that this space be utilized for the organization logo in…

    11 votes

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    4 comments  ·  UI/UX  ·  Admin →
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  6. We would like the ability to add integrated custom fields from CSuite into Universe Forms.

    We capture data such as DOB on our application and would like that to integrate to a students CSUITE profile, instead of having to run a bulk update.

    5 votes

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  7. I understand that there is a feature that allows follow ups to be submitted either sequentially or in any order. This is helpful if you want all follow ups to follow the same rules. However, we need most of our follow ups to be submitted sequentially, and then just a couple of them to be able to be submitted at any time.

    We have deadlines for each of our follow ups, but applicants are welcome to submit certain follow ups with a later deadline (i.e. match documentation) before the others (a final grant report, for example, which we do 3…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Follow Ups  ·  Admin →
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  8. It would be great if we could have 'other' as an option for a radio question that gives you (the builder) the choice to automatically produce a text box for applicants to input data around their selection. Currently you have to build 'other' into the question and then build a branched question group, which can not only get messy, but can make the application flow feel very disjointed, depending on the build.

    44 votes

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  9. This is just a minor UI/UX suggestion. I recently had a grantee miss a deadline because they thought the dates shown on past requests in the Organization History indicated the date the requests were submitted, not the date they were approved. Granted, there are plenty of other ways to check deadlines, but I imagine if it's happened once, it's probably happened other times as well. All this would take is changing the Date column to read Decision Date.

    3 votes

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  10. Running reports is too complicating. It would be great to have an easier user interface for running reports / saving reports / even automatically emailing reports on a pre-set frequency.

    Have a standard batch of already created reports for the most commonly run reports where you can easily adjust a few parameters/filters like process, date range, funding category, etc..

    But also keep the ability to customize a report if a standard report does not give you the information you require.

    42 votes

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    Planned  ·  1 comment  ·  Reporting  ·  Admin →
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  11. Please post your feedback on the new AI summary tool below!

    4 votes

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  12. Embedded AI checker to note level of AI written language on submissions.

    23 votes

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    2 comments  ·  Reviewing  ·  Admin →
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  13. We utilize several internal grant processes in GLM to account for monies flowing from one of our funds to another fund within our organization. We recently realized that syncing these grants from GLM to CSuite only allows for an external grant to be created in CSuite. It would be great to allow for creation of INTERNAL Grants when synced with CSuite so we can designate Source Fund and Destination Fund.

    We want to use the sync functionality and originate ALL grants from GLM.

    4 votes

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  14. We would love a log for all activity on follow-up forms, so we can see which edits were made and when, and whether edits were made by the applicant or program officer.

    6 votes

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    Proposed Idea  ·  1 comment  ·  Follow Ups  ·  Admin →
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  15. Is it possible to have Autobinning turned off as a default for a site? Rarely would I want to combine IDs in sequential order.

    Ex:
    Binning will display my funds 1001-1010 rather than each being separated.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Reporting  ·  Admin →
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  16. I accidentally deleted a comment since I was not use to the new dashboard look and See More is sort of hidden in the preview of the comments. Foundant couldn't do anything to help. Would be great if there was a recently deleted or bold the See More.

    3 votes

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  17. It would be helpful to have the applicant's name appear on the third-party response form. Currently, it shows the applicant's name on the dashboard, but when the third party clicks on Start to submit the information it only shows the "process" or "award" name. Having the student's name appear at the top of the form would help responders keep track of the student they are working on.

    Some of our third parties complete a LOT of responses and I've heard from many of them that this would be really helpful.

    16 votes

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  18. Add capability to include screenshots/images within Notes. This allows you to fully capture what may be needed for reference in the future when accessing a given application.

    3 votes

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  19. As part of our October Monthly Release, we introduced a User Setting that allows you to preview the updated User Summary layout in your Sandbox environment.

    This redesigned view consolidates key user details into a streamlined format to improve efficiency and usability.

    We’d love your input!

    Please use this thread to share any feedback, suggestions, or questions about the new layout:

    Is the information easy to find?
    Are there any workflows that feel smoother or harder?
    Anything missing or unexpected?

    Your feedback is instrumental as we refine this experience ahead of full release.

    Thank you for helping us improve!
    –…

    2 votes

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    Feedback Needed  ·  1 comment  ·  UI/UX  ·  Admin →
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  20. Given the way technology has grown over the years, is there a way to integrate Outlook email with Foundant email so that when an email is received, it will automatically show up in Outlook, and when we respond to an email, it will show up in the appropriate applicant file in Foundant?

    13 votes

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