Remove "File Attachment Summary" from pdf when application has no upload fields
We no longer use an upload field in our LOIs -but when applicants submit the form, and create the request in the pdf format, they are concerned when they see:
I get frantic calls about not seeing where they were supposed to upload a file, when there simply was no file upload. If it is possible to have the File Attachment Summary drop off for applications without upload questions, it would save some panicking and dramatic phone calls!
posted September 6, 2013 by Dana Jeffery, Ben & Jerry's Foundation
https://d2r1vs3d9006ap.cloudfront.net/s3_images/964068/File_Attachment_Summary.png?1380418781
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Ideas commented
Thanks Chris,
I understand that it may not be a high priority, since I am assuming most foundations would require some sort of upload. We can likely put in an explanation about the upload note in our instructions to alleviate some of the panic. I am not sure if any other organizations have asked for this for any forms, but thought it was worth asking.
Thanks again,
Dana
posted September 17, 2013 by Dana Jeffery, Ben & Jerry's Foundation
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Chris Dahl commented
Hi Dana,
Thanks for the suggestion - I know I don't like panicked and/or dramatic phone calls, so I can definitely empathize.
I know it seems like it should be easy to do ... but this is one of those things that will probably be either pretty simple or a lot harder than it looks. After talking through this internally, if it does seem pretty straightforward, I'll run it by our product team and we'll work on it when time allows (i.e. if we finish a release a bit early or something). If it looks like it's going to be a lot of effort, though, we'll probably table it for now as we have quite a few other higher-priority things on the roadmap.
Thanks,
-chris
posted September 14, 2013 by Chris Dahl, Foundant Technologies