Applicant New Account Creation - Phone Number
When a new grant applicant creates a new account in GLM, they get an error message if they don't enter the phone number in the correct form. If there's a required format - in this case ###-###-#### that example should be shown next to the label Phone Number like it is for the EIN field.
Having a error message pop up when you haven't told someone there's a required format is rude and not the welcoming experience we want for our grantees. This is a simple and quick fix.
Hi Julie,
we will look at changing the default for all sites created, but as an existing user you can reach out to support@foundant.com and they can make this change for you today.
sammie