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  1. When a household is marked "do not mail" offer the option to apply to other members of the household as well. Similar to how the system asks if you want to change other profiles when you make an address, phone or email change.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  2. I would like to have the ability to generate even a simple letter from a profile, so it auto fills name, address and I can take it from there. Add to the "Create" in the left sidebar please!

    47 votes

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    1 comment  ·  Profiles  ·  Admin →
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  3. Add a date field option to Profile Types. We are adding CAP program and have classes and to track classes, a date field would be a great add. Otherwise we would create a profile type for each year to track classes.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  4. Under Profile, in the ACH Settings when entering the routing number, would like for CS to be able to verify if its a valid or invalid number when configuring the account information. Currently, a NACHA file is run with the account information that is configured and then uploaded to the bank where then you will find out if the routing is valid or not. Would be nice to find this out on the front end of the process rather than the end of the process.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  5. Work Phone No. - Many facilities include an extension. Would be nice to be able to add phone number followed by ext. or extension. Perhaps a new field with phone extension. At the moment workaround is to use Other Details.

    3 votes

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  6. We need a delete button in Edit mode on profiles, so that you can delete an old phone number or email. Right now, you have to clear the field and click save, but I have found that doesn't even work. The old phone number still displays, so I then have to click delete from the main page. If you are in edit mode, you should be able to delete with one button.

    1 vote

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  7. I marked an email inactive and then updated the current email as Primary. When I go into the email function from the left menu bar, I still have the Inactive email address as the first option in the email dropdown. What is the point if having an email marked Inactive, if it still shows up in the functionality? And, the user has to go back to the profile to determine which one is the Primary/active one. At the very least, can you mark the inactive email with "Inactive" ?

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  8. Wouldn't it be so cool if we could select a preferred method of contact for donors, grantees, etc. as a default profile question instead of having to make a custom profile field? I think so. Please vote for this idea.

    26 votes

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    1 comment  ·  Profiles  ·  Admin →
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  9. Fund Advisors are literally users with unique access and it would be valuable for Foundant users to always consider them this way. I know some will disagree, but adding User as a designation made things more simple. Categorizing a User as a Fund Advisor - if coded efficiently and for effectiveness - could make things more simple as well.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  10. We would like to see a permission setting that would allow users with that permission to view the full Account number entered into ACH Settings. Today, our only option is to Configure the settings or Clear the Settings.

    We would like to the option for a small number of users to be able to view the settings (including the full account number).

    This would be helpful when we need to confirm that the account number entered. It would also be helpful if we need to clear the settings to merge into another record and add the settings back after the…

    34 votes

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    4 comments  ·  Profiles  ·  Admin →
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  11. Before a recent update the system would flag you if you put in a duplicate name or address when creating a new profile. Now the system allows for a duplicate and it's not showing under duplicates on the left side tab. We see it under the engagments tab, but it needs to be brought back out to the left side tab so that all duplicates can be managed at one time, not have to search for them one by one.

    14 votes

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    0 comments  ·  Profiles  ·  Admin →
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  12. With the new profile updates, Add Opportunity is now under Relationships. Opportunities are an engagement strategy, not a link to another profile. Please either keep Add Opportunity on the left menu for all tabs or put it under the Engagement Tab. Please put Opportunities under the Engagement Tab.

    15 votes

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    3 comments  ·  Profiles  ·  Admin →
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  13. You archived my last idea to allow us to edit Phone Types. So I'm going to try again...

    As there is currently no way to edit Phone Types to expand the options available, can you marry the Phone Types to the Email Types so that we have a broader set of options for Phone Types?

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  14. I would like to be able to have categories or different tables for my different types of Profile Types. We like to slice and dice the different segments of profile types for board, fundholders, prospects, professional advisors, etc. and that makes for multiple different profile types for each category.

    5 votes

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  15. The profile "created date" is one of the most important filters - please add so we don't have to use a custom report. This will help us spot dupes quicker!

    1 vote

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  16. Now that you've gone to a tab system it would be nice if tabs that have no information under them were grayed out or a different color. Right now you have to click on every tab to make sure you have a complete picture of the profile. If you knew that there was no information under a tab it would save time.

    14 votes

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  17. Email bulk receipts with a custom message even if a profile doesn't have a primary email set up. Rather than stop the email job entirely if no email is on a profile, run an exceptions report so we can correct profiles that do not have a primary email set up.

    2 votes

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  18. LOVE THE NEW PROFILE FORMAT - but can members of a household be links at the top instead of under the relationship tab?

    From an individual profile, you have the link to go to their household profile, but it doesn't work the same way going in the opposite direction.

    13 votes

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  19. With the new profile updates, I noticed that when I change an address associated with a household, it does not ask if I want to update the other addresses within the household. Can we please have this feature restored? I now have to go into each profile and update the address which is time consuming.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. May I suggest when looking through a household (or any) profile, in the Donor tab & Donations bucket, the sections for "Donations (Household And Members)" and "Advised Donations (Household And Members)" be flipped so that it is in alphabetical order?

    We initially couldn't find the section with a member with a long Donation list

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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