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1343 results found

  1. Implement an easy way for our fund advisors to make an internal donation from their fund to our Community Foundation fund. Right now, it's done through Grant Request but this requires a number of steps and is not intuitive.

    11 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  2. Allow new Chat box to pop out so can still see when moving from the page where it was initiated. This feature was available with the old chat.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  3. The AR Detail screen gives you totals for each timeframe. It would also be helpful to list an overall total for that profile, like listed on the main AR page.

    5 votes

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  4. Task Email Reminder to include task description (re-open archived idea)

    The description is included with a completed task notification, so reason stands the system should also be able to include it in a task email reminder - this would greatly improve task management utility and integration with outlook/Microsoft365 tasks.

    5 votes

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  5. A great enhancement would be to indicate which fields are required when creating a new record (profile, donation, grants, voucher, etc.) --- such as an asterisk to indicate that a field is required. This is a well-known standard.
    Currently, the only indicator is an error message when saving/posting.

    119 votes

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    Proposed Idea  ·  5 comments  ·  Other  ·  Admin →
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  6. Please integrate an option for a yearly consolidated tax receipt that would issue a single tax receipt number for all annual recurring donations, instead of having to send12 separate receipts at year end. This is standard practice in Canada and is required to comply with Canadian law/CRA. We are not able to send a summary document with all receipt numbers listed, although being able to attach a summary to the single receipt is nice, but not necessary.

    5 votes

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  7. We would like to be able to run a report or somehow be able to see how many Profiles have a specific Profile Type. There is no way to quickly access this in a single report - we have to run a report for each Profile Type, then see how many profiles populate. Having a list to easy reference the number of profiles that have a Profile Type would be helpful to keep the data clean and up to date.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  8. While it’s great that we can now add a secondary assignee to an opportunity, it doesn’t add much value if the secondary assignee isn’t notified or made aware of their designation. At the very least, it would be helpful if they received an alert letting them know they’ve been added, but ideally those opportunities would also appear on their “My Open” page so they can easily keep track of them.

    11 votes

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  9. Currently there is no ability to easily record and report on GST which is a statutory requirement in Australia. There are workarounds, however it would be a significant improvement if there were tax codes created which could then be reported on.

    7 votes

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  10. After creating a custom report, it would be great if there was an option to edit the title/name of the report and save.

    Currently, the only way to change a report's name is to "Save As" and go back and delete the original report with the old title.

    20 votes

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  11. It would be helpful to be able to split accounts by functional expenses. For example, Occupancy accounts may not change allocation year over year, so it would be great to be able to set Occupancy accounts to be, for example, 75% G&A, 25% Program. You have enabled allocations on vouchers, but it appears accounts have to be set up as all or nothing, and that is not overly helpful.

    3 votes

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  12. Many of our donors or grantees with access to the portal are having trouble setting (or resetting) a password because there is no guidance on the login page for what their passwords must contain, i.e. minimum characters, special characters, etc. I asked support if we could add info on the login page but they said, currently, there is no ability to do this. Please vote and thanks for considering!

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  13. We would like the ability to automatically send an email notification to the recipient of a payment when a voucher is posted/processed in CommunitySuite.

    Currently, there is no built-in way to notify the recipient that a payment has been initiated or processed. This creates additional manual work for staff to communicate payment status and can lead to confusion or follow-up inquiries from recipients.

    Use Case:
    When a voucher is processed for a grant or payment, an automated email could be triggered to notify the recipient, including relevant details such as:
    -Payment amount
    -Fund or purpose
    -Expected timing (if applicable)

    Benefit:…

    3 votes

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  14. We would like the ability to report on how long an opportunity is in a stage. This will help with understanding if changes need to be made to the process or the cutlivation/stewardship plan.

    5 votes

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  15. Currently, the Grant Catalog settings only allow us to show or hide the "Donate" button across all requests at once. While this is useful for previewing the catalog before donations open, it limits flexibility.

    We would love the option to control visibility of the "Donate" button on an individual grant or fund basis. For example, being able to hide the button on some grants/funds while keeping it live for others.

    Use Case:

    1. Allowing certain funds/requests to accept donations earlier than others.

    2. Running phased giving opportunities where some requests are open and others are still in preview.

    3. Supporting match pools or…

    12 votes

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  16. When working on a smaller screen or with multiple windows open, the ability to minimize/collapse the left-hand menu in CommunitySuite would free up more screen space for in-system tasks and workflows.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  17. Can a process be created where we can upload in bulk internal grants? Each year there are many funds in Community Suite that transfer funds to our Grant Making fund. It would be quicker and easier if this were able to be completed with a CSV upload instead of having to do all the steps of an internal grant multiple times.

    5 votes

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  18. Adding a fund to the grant catalog functions differently in the fund portal-facing catalog than it does in the public-facing catalog. There are also differences in how funds function when added to a portal-facing catalog, as opposed to all other imported requests. I’ll give an example and explain the problems this presents.
    In the portal-facing catalog, there is no “Learn More” button. This is inconsistent with the “Learn More” buttons on other requests imported from GLM or added manually. Additionally, clicking on a fund does not take you to an intermediary screen to read the full fund description (as do…

    9 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. My understanding is that on the Email History on a Profile, it will only display the file that was attached if it's system-generated.

    It would be useful to display the attached file for emails sent MANUALLY through CSuite, too.

    9 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. The links and QR codes for the giving hub are available on each fund. However, exporting a full list is not available. This is a request to create an easy export or custom reporting field to get these out of the system in bulk more easily.

    Additionally, please include the affiliate funds/affiliate giving hub funds when building this out.

    8 votes

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