1091 results found
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Scholarship Letter Template
We would like the ability to select the Scholarship Letter that is supposed to be used on the scholarship record level. Currently you can set the Scholarship Award Letter, but not the letter itself. This functionality is available on the grant level.
We have different scholarships that utilize different Scholarship Letter templates (for letters to the school), that are processed on the same day. Currently, our only way to adjust the template is to go into the documents (once posted), change the default template in templates, and then regenerate the documents for specific check batches.
Having the ability to select…
5 votes -
Bank Reconciliation | Collapse Transactions
When reconciling bank accounts, collapse transactions as they are being marked off during the reconciliation process so only the remaining transactions are displayed. Link to short video: https://zoom.us/clips/share/LiXG7vHFRR6NzG0JYuHcQQ
Requested on behalf of CF of Hudson Valley (NY)
1 vote -
changes to grant request in donor portal
If a fund advisor submits a grant request and needs to correct or edit the request, there is no current option for this in either the portal or on our end. A fund advisor has expressed frustration with needing to cancel and resubmit the request instead of being able to make a quick edit. An edit option for grant requests made in the donor portal would be helpful.
0 votes -
Donor Recognition Name Settings
We would like to be able to have the option for recognition name to be enabled or disabled, as well as the functionality to edit the label (much like donation comments, newsletter title, etc.). Our donors get confused by this field, and we want to add further clarity, or get rid of it.
1 vote -
GLM Bucket Categorization throughout CSuite
GLM Bucket Categorization throughout CSuite: Essentially, when you sync a grantee from GLM to CSuite, the GLM Process (aka the grant process/opportunity) is also synced over to CSuite. Once you post that grantee's opportunity to CSuite and create a grant, the GLM Process/Opportunity disappears from CSuite and from the entire grantee, so it hard to know what Grant process the grantee won by everyone on the team. I was hoping, not only will the fund be present on the grantee's page, but also what GLM process the grantee won in GLM. This allows everyone on the team to know without…
1 vote -
Outlook integration: Improvements for search email function to search more than the "from" field and search more than primary email
When adding an email from a sent email, the search function only searches the sender, not the "to" or "cc" emails. As we cannot use the integration when drafting an email, the next best option is to attach from the our Outlook send. However, we have to manually enter the email to get to the right profile, as the search is only searching the "from" of the email.
In addition, the search function is only searching the primary email. Many contacts have more than one email (work, personal, volunteer etc).
3 votes -
charity check nonprofits
We’d love to be able to run a bulk Charity Check for all organizations listed in our Nonprofit Directory so we can quickly verify that everyone is still in good standing and hasn’t lost their nonprofit status.
Right now, Charity Check only works for profiles marked as “Grantee,” so we’ve had to mark orgs that have never received a grant as grantees just to run the check. It would be much more accurate and efficient if we could Charity Check profiles based on the “Nonprofit” designation also.
It would also be great if running a Charity Check could be a…
1 vote -
hebrew date
We have a supporting organization that includes the Hebrew date under the Gregorian date in all of their correspondence. For the automatically generated tax receipts that are merged and emailed for credit card gifts from the new Giving Hub, it doesn't seem like it's possible to include the Hebrew date with a conditional merge field because where would it pull the date from? I normally do a manual find & replace using [Hebrew date placeholder] in our grant and gift templates for this org, but the tax receipts are auto generated. Has anyone found a way to add the Hebrew…
2 votes -
QR Codes for Affiliate Giving Hub Funds
QR codes for fund donation pages are great. We could use them also for funds that are set as Private, but are visible through the affiliate Giving Hub. There are URL's for those affiliate fund donation pages but no QR codes through CSuite.
3 votes -
Grant Award Summary
When reviewing a Grantee's Grants Tab, the Grants Awarded table accurately reflects values. However, clicking on the total value for a specific year only displays completed grants. This limitation becomes problematic when assessing the total grants for the current year, including both vouchered and completed grants.
3 votes -
Fund Statement Grants
Our current recommendation regarding the inclusion or exclusion of a table in a fund statement involves using a conditional statement based on the "Grants Total Amount". While effective, we encountered an issue recently: if a cancelled amount equals the granted amount, the total grants display as "0.00". These unrelated grants should ideally still be visible on the fund statement.
I propose adding a field indicating whether grants were issued during the statement period, marked "yes" or "no".
1 vote -
fields on edit grant screen
It would be nice if Edit Payment Schedule, Grant Type, and all other grant related fields are available on the edit grant screen. It slows down workflow if I have to select some fields individually to edit, and then go into the main edit screen for the rest of the fields.
3 votes -
Batch run fund statements based on Fund IDs
It would be great to have more options for running batches of fund statements that do not belong to the same group, subgroup, or segment. For example, pulling fund statements based on Fund IDs (Funit ID) would be extremely helpful.
0 votes -
More Email Bulk Update Options
Add "Other Detail" field to the Bulk Update option in emails, like how it's an option when updating phones.
2 votes -
Make Grant Type and Service Area Required Fields on Grants
Add an option to make the Grant Type and Service Area fields required fields on grants.
10 votes -
DAFpay
Would like to be able to use an online service called DAFpay. This would allow fund advisors of donor advised funds to make grants through this service instead of going through a donor portal.
https://www.dafpay.com/1 vote -
user donation notification email
Add a Donation Notify button that users can subscribe to in order to get notified immediately when someone donates through the Portal or Giving Hub. Just like for recurring donations and grant requests.
1 vote -
Show Abandoned Carts on Individual Fund Advisor Page
Besides the "List Carts" report under Fund Advisors which shows all carts, it would be helpful to see on an individual fund advisor if they have an abandoned cart. This would be on the Fund Advisor record in Csuite...an option on the left menu to "List Cart".
3 votes -
Grant award letter
Adding a field for the check number in the grant award letter Templates.
Due to the high volume of grants processed weekly, it’s very important to ensure timely donor recognition and to streamline the process for recipient organizations. Currently, it can take up to 10 days between the award letter email and the arrival of the check via USPS. This delay makes it difficult for organizations to connect the award letter with the check when it arrives.
Additionally, we’ve received multiple requests from grantee organizations particularly in cases where checks from the same donor are issued in the same amount.…6 votes -
Add feature to manually split a Giving Hub donation among donors
In the past year, I have received 3 donations through out Giving Hub (via credit card on Stripe). Once, the donor wrote in their message that this donation was mean to be split in half, with the tax receipts going to two different people. Twice, the donors then called me right after and said they donated for themselves and on behalf of someone else, and they give me direction on who the donation receipt should go to. However, it does not seem possible to split a Giving Hub donation among various donors manually - but given the demand at my…
2 votes
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