Alex
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172 votesUnder Consideration ·
AdminHolly Spitz
(Accounting Product Manager, Foundant Technologies)
responded
This is a very hard issue to address because the same email and phone number can be assigned to both the Household and Individual profiles. We are looking into a better deduping process in the next quarter.
The County issue that is being added to a profile is a setting that can be turned off in your Stripe.com account.
An error occurred while saving the comment Alex
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21 votesAlex
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I don't have the problem of deleting the gift because when we merge the profiles the gift info sticks to the cleaned up profile. I do however have a large number of duplicate profiles created with Stripe or free ticket transactions that create a large amount of work.