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1132 results found

  1. Can we add sponsored org to the profile of a organization. This would be helpful so if we create a check for an org, that sponsor automatically goes on the check and gets paid. This will also help with record keeping when we pay grantees.

    8 votes

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  2. Automatically Populate Grantee Contact on Internal Grants:

    It would be great if the grantee contact field would automatically populate with the primary fund advisor on the recipient fund for internal grants and/or we could have a drop down menu with fund advisors to pick from, as opposed to having to manually enter the grantee contact via profile ID each time.

    This already happens for external grants-- so it would great to have the same functionality for internal grants.

    Thanks! -TCF

    12 votes

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  3. Hello! We just had an issue where we accidentally opened the books back 10 years because of a typo in the date - can you please either put a warning on the open books feature or password protect it if it goes beyond 1 year? This caused a big issue from some Small Dog fund updates that did not close properly after reclosing the years.,

    10 votes

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  4. Provide the ability to indicate on a profile the use of 'bulk mail pointer'. This was a function in FIMS where the profile could point to a different profile when a mass mail list was being produced. The report (campaign) would have an option to use the bulk mail pointer. This is very helpful when individuals are on more than one profile for different roles they hold. A good example is when a Professional Advisor has a professional profile w/ business address but also has an IND/HH profile w/ home address. We only need to send mail to the home.…

    11 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. When I complete a recurring task, it would be a nice to have the option to add a note. Currently, when clicking complete on a recurring task, the task disappears, and the next recurrence is added to the profile. For other tasks without a recurrence, there is an option to add a note. Please add this flexibility. Thank you!

    9 votes

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  6. Be able to add text to explain tribute notifications in Giving Hub. Many donors don't understand the purpose of the notification. They are using it to receive notification that their donation was processed. Later, someone chooses that tribute for their donation (because you can't tell who will be notified from the dropdown), and some random person(s) gets notified of the list of donations given using that tribute. It gets ugly.

    5 votes

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  7. Please create a report that includes the Logs fields When (date and time), Who (who initiated the system action), Ref (link to the specific system action), Log Message (summary of the action) and the Profile Log fields When (date and time), What (profile update information), Who (who initiated the profile update) with all the fields available in the Profiles default report.

    Please allow filtering by all of these fields.

    This will allow us to see relevant information about updates to profiles all in one place, including profile name and ID, date, user, system action and summary of action.

    12 votes

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  8. When displaying tributes for donors, in the dropdown on the Giving Hub, to select from, show who will be notified. We have tributes with different people to notify for the same person being honored/memorialized. For instance, the son's friend wants to notify the son of their donation, not the spouse. You see multiple tributes for the same person but have no idea why or who might be notified. We also have people put their own name in the notify thinking this is how they will get acknowledgement of the donation.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  9. Some of our fund holders are confused by some language and say it is not intuitive and feels too "jargon-y." We appreciate the option to edit language on some of the headers, it would be great to extend that to more places on the portal. We add instructions at the top of each page, but sometimes that isn't enough.

    Some specific requests we've gotten to update the language are:

    "COPY" button under the grants tab.
    "Search Grantee" and "Manual Grantee" buttons when requesting a grant
    "Description" and "Additional grantee contact" when requesting a grant.
    Titles of each page after we've…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  10. The alert banner automatically breaks words when the page gets resized. It isn't possible to edit language in the banner so that when the browser is resized, the words stay together -- it automatically moves characters to the next line. See example attached

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  11. It would be great to have a toggle at the top of each section for "show inactive roles/links" that would then show the table as it is, but otherwise would only show the active roles. Another option would be to seperate out the dates from the "Roles" column into their own column to make it easier to read and add a column for "active" with a check for active and nothing for inactive.
    The current structure for the org roles and profile links works well when there is only a couple links, but it is very difficult to read once…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  12. It would be great if we can download in excel or csv a report from a specific vendor like all payments made to this vendor in 2024 , per fund.

    1 vote

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    Proposed Idea  ·  Holly Spitz responded

    You should be able to create this in reports. In Custom Reports, find the Voucher default report. This can be grouped by Vendor (or filtered to a specific vendor). The Amount and Amount Paid fields can be totaled by column. This report defaults to current year, so the Voucher Date filter can be changed to the date range you need (including All in the relative filter).

  13. We have Staff Users who are also Fund Advisors. When the Primary email is set to their work email address, they receive all csuite notifications to the Primary email address, auto emailed csuite reports, which should go to their work email but they also receive notifications for their personal Funds. I was only able to update the Donation Notify to be linked to their Personal and preferred email address but there is nowhere else we can update their email/communication preferences to try separate their work email and personal email/notifications. This also happens in reverse, if their personal email is set…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. Could you create a setting in system data that allows users to set organization-wide default content settings for font family (i.e. all content uses Arial font)?

    This would help us ensure that all the content in all the possible places could be the same font type, in line with our brand standards and creating a necessary professional look. Since content exists in CS in so many places, it would be much more difficult to check all the spots and settings one by one.

    21 votes

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    Proposed Idea  ·  1 comment  ·  System Data  ·  Admin →
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  15. When requesting grants, fund holders should be able to select how they would like to be recognized. They should be able to select between fund name only, fund holder name, address, and email.

    Often times our fund holders select different recognition options for certain organizations outside of anonymous or not. We encourage organizations to send thank you letters to the donors and this helps make that connection.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  16. Can a check number field be added to the yearly tax receipt template field list?

    3 votes

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  17. When I login as another CSuite User and then make an update, the system log shows the action was made by the CSuite User, not by me proxied in as the CSuite user. Is there any way for you to record in the system log when an action has been completed by someone else proxied in as the user? We feel this is critical for audit purposes.

    14 votes

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  18. We would like to be able to assign check templates to funds. We have our default check and several other check templates. Almost all of the additional templates are specific to certain funds. It would be great if we could set a default check for each fund.

    1 vote

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  19. We love the bulk update functions in custom reports for grants. It would be incredibly helpful to have the option to bulk upload IDs and then gain access to the bulk options for grants.

    For example, we are tracking grants for Hurricane Helene, which requires pulling reports and sorting in excel. It would be worlds more efficient if we could bulk upload grant IDs to mark the custom fields on these grants at once (vs. going one at a time, incredibly time consuming during a challenging time in our state).

    12 votes

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  20. When the profile of a Nonprofit Organization is edited, it would be awesome to have some sort of reminder that there is a Nonprofit profile associated with it that may also need to be updated. For example, if an organization profile has a new primary contact and it is also tagged as a nonprofit, most of the time that means the Nonprofit profile primary contact also needs changed, since they are not linked.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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