Enable Two-Factor Authentication via Text Message
Create text message two-factor authentication option for donors. (Many are not savvy enough to figure out Authenticator.)
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Daniel Fairley commented
Same for us! We need this to change to a text message option. We started telling people to download the desktop authenticator app because it was easier than finding your physical phone every time.
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Andi Senatro commented
This has been an ongoing issue for us since we transitioned to Foundant almost a year ago. Our Cyber Security insurance requires that we have MFA on all our portals, but our constituents have had a terrible time with this. I agree with the previous comment that this would also be beneficial for staff, as well as for grantees on the GLM Portal.
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Julie commented
this would be great for staff users too, not just donors
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Jesika Ellis commented
Agreed - we do not want to compel staff to download and use an app for 2FA. Verification code-by-text would be ideal!!
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Julie commented
Yes please!
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David Izraelevitz commented
Most of our users do not have an authenticator app installed, but are familiar with text-based 2FA. Can you please add that option? We would like to upgrade our cybersecurity policies, but it's not practical otherwise. Thanks.
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Maria O'Connor commented
Please allow for another option for MFA
Again this morning I was unable to login because I left my phone with authenticator at home.
MS Office allows for an alternate way to MFA, send code via alternate verified phone number.