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  1. Our system at our CF is for our Director of Finance and Operations to review all gifts after they are entered but before they are posted to ensure accuracy and correct entry. It would be helpful if there was a way to have a more thorough filter to post only gifts that have been selected as 'reviewed'. That way, you can more efficiently post bulk amounts of gifts that have been reviewed at once, rather than trying to remember what gifts have been reviewed or clicking into each one to know if they're ready to post.

    7 votes

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  2. We need to be able to see the StripeIntent field to allow for manual inspection and verification of a successful payment in the Payment Processors tab for Stipe.

    We've had a handful of donations that didn't go through, however, the list we see gives no indication of which ones were successful and which ones had a "Bad_Request".

    It would be most helpful if the information showing whether a payment was successful was client facing so we can see it.

    7 votes

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  3. It would be nice if recurring donors could login or follow a link in their monthly receipt email that would allow them to edit or cancel their recurring donations instead of having to call our office to make any changes or stop their donations.

    142 votes

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  4. When paying invoices or grants, it would be beneficial to have other payment types, or have the option to create custom payment types. There are some invoices that are auto w/d or paid online, and having to create separate electronic batches so they aren't imported in the NACHA file can lead to issues. Being able to choose between ELECTRONIC, and Auto Draft, or Online bill pay, something along those lines would be helpful.

    3 votes

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  5. Can the system flag it when we try to create an organization profile that has the same EIN that is already in our system?

    6 votes

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    0 comments  ·  Profiles  ·  Admin →
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  6. I would like to be able to create different types of mail labels and salutations (i.e. a formal, informal, board member, Professional Advisor). We use formal mail labels and salutations when notifying a non-profit of whom they can thank for the grant. But when we are sending mail to a fund advisor we use an informal label and salutation.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. For spendable internal grants, have the ability to edit the gl revenue account instead of posting to the default. The gl expense account can be edited, but not the revenue gl account.

    3 votes

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  8. Having the ability to update the employee name would be great. Right now, everything defaults to "Last Name, First Name." Right now when I send system generated emails, they get signed like this;
    Sincerely,
    Wright, Leeann

    Would love to change that so other employees that send system generated emails are not in the same boat.

    3 votes

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    0 comments  ·  Profiles  ·  Admin →
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  9. We'd like a secure way to obtain ACH information from grantees and vendors that feeds directly into CSuite. We obtain it now through an outside system and it's very manual and requires extra communication.

    148 votes

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  10. Continue to show grant as "in process" rather than "paid" until the check is actually posted.

    20 votes

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  11. Is it possible to track changes to grant approvers and voucher approvers for a fund in the log associated with the fund?

    3 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  12. It would be great if I could batch attach a file to grants, for example, a batch of 150 grants that all have the same backup doc.

    16 votes

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  13. Please have the date format consistent throughout the system. MM/DD/YYYY. If you add dates to someone's org role, the formatting starts with the year. Other places it will start with the month. It would be really helpful if they were consistent.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  14. In place of being able to embed donation portals on webpages, it would be great to be able to edit the fund url's so that they are more friendly for donors and reflect the fund name or something we can customize. Instead of create/fund?funit_id=xxxx, it would be wonderful to show something like /donate/EveryStudentSucceeds.

    7 votes

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  15. Our organization would like to input a generic birthday email template into Community Suite that automatically populates donor info on their birthday and sends to the donor.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  16. It would be nice to have the ability to apply a percentage or dollar amount of a donation to the spendable and the remainder to the endowed portion. We have some funds that have been setup this way but currently the donation has to be entered as two separate donations in order to achieve the split.

    30 votes

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  17. Include Tribute_Name as a field that doesn't include in memory of or in honor of prior to the name.

    8 votes

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  18. When a Fund Advisory clicks on an organization in their grant history with the intention of making another grant please add a link/option directly on this screen so that they have the ability to make the grant request. Currently there is no streamlined process for this - they have to leave this screen and go to the Make A Grant Recommendation tab.

    5 votes

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  19. We like the new feature which allows us to indicate the reversal date for a journal entry. Sometimes, when we create an entry, we don't know we'll need to reverse the entry at a later date. Can functionality be added so that we can reverse an entry after it's been posted? I'm envisioning an option on the left menu.

    5 votes

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  20. Please add the pay schedule to Pledge/Promise reports. We want to be able to see upcoming expected payments to be able to send reminders. I thought of creating a custom field so solve this issue but it doesn't seem like there's an option to create custom fields in Pledge/Promises.

    13 votes

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