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3 results found

  1. dbesser@wtsc.wa.gov

    On the new Support Hub, on the tab "Org Requests", can we add the name of the person submitting, so we can see who they are? I tried adding the "Your Name" column, but that was blank. Thanks!

    1 vote

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    0 comments  ·  Other  ·  Admin →

  2. allow DRAFT option in new support hub

    (I was directed to submit this via IdeaLab regarding the support hub at supporthub.smartsimple.com )

    Add the ability to save a draft of a ticket's content before submitting it

    In the previous support hub environment, it was possible to save a draft of the ticket before submitting. This was helpful in multiple scenarios including, locating examples to cite, creating videos or images to be attached, and when interrupted before completing the entry.

    2 votes

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    0 comments  ·  Other  ·  Admin →

  3. Character limit and no mouseover option under Organization

    currently there is a character limit and no mouseover option to show the full text when a User clicks on their first initial/headshot in the upper right hand corner, meaning their organization names get cut off. Can the character limit be expanded so that the full text show, and can a mouseover option be added as well?

    1 vote

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    Escalated  ·  0 comments  ·  User Interface / User Experience  ·  Admin →
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