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1. workflow connector - delay

   Can delay workflow task by hours or days. Could minutes or seconds be added?

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   Feedback Needed  ·  0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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2. API - Download files from other platforms

   We have recently build an integration with our eSign provider (not natively supported by SmartSimple), using workflow tasks to send the contracts for execution, updating signee data on contracts already sent to the eSign platform, and monitoring via a Scheduled report the current status of the contract once per day.

   However, there is one webservice from eSign platform that we have not been able to use although we really wanted to... Which is to get the signed file from the eSign platform to SmartSimple. This is due to the WF Type Task Web Service - RESTful Request not supporting the option to store the JSON response from the webservice into a Upload - Multiple file storage field type. The wiki mentions the option to store the response to a SmartFolder, but we don't seem to have that option available either (and we would still have an issue of associating the file to the record).

   We have recently build an integration with our eSign provider (not natively supported by SmartSimple), using workflow tasks to send the contracts for execution, updating signee data on contracts already sent to the eSign platform, and monitoring via a Scheduled report the current status of the contract once per day.

   However, there is one webservice from eSign platform that we have not been able to use although we really wanted to... Which is to get the signed file from the eSign platform to SmartSimple. This is due to the WF Type Task Web Service - RESTful Request not supporting the… more

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   1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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   Feedback Needed  ·  AdminJohn Fulton (Director of Product Management, SmartSimple, Foundant Technologies) responded

   We support a number of e-signature vendors. Can you provide more details on which vendor you are looking at and the reason why you can't leverage any of the existing e-signature vendors we support?