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  1. The Contact Person field on the Nonprofit Designation should be linked to the (Primary) Contact Field on the associated Organization profile. This way, when one of the fields is changed, the other is updated automatically with the most recent contact information.

    Currently, changing the Contact Person field on the NonProfit designation does not automatically update the Organization profile and requires the update to be done in two places which is redundant.

    4 votes

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  2. We assign tasks to our development team and meet with the team to review/update, etc. It would be helpful if we could filter on the assigned tasks to see one Steward at a time.

    1 vote

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  3. Copied task from an idea that was flagged "implemented" ... it is not implemented!

    It would be really nice if tasks could be tied to profiles, funds, grants, etc. and if they could show up like notes do (or at least having that option for them to show up). We are used to the "contacts" tab in FIMS which both informed the team of communications between donors and staff as well as provided an option to follow up if necessary. Thanks

    12 votes

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    Proposed Idea  ·  3 comments  ·  Profiles  ·  Admin →
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  4. Both of our audit group users - who only access the system for a few months annually - couldn't remember their passwords to log into CSuite. Unlike Fund Advisors, there is no "Send Login Email" in the left margin of the User tab of a profile. Since there were no instructions on any Foundant Help webpage or in Compass, the only work-around I could figure out was to "login as" each of them, send them their home screen once I assigned a temporary password.

    The process for sending a User a new link to login should be much easier. Support…

    1 vote

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    1 comment  ·  Profiles  ·  Admin →
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  5. Place "Similar Profiles" under the Relationship Tab of a profile record rather than having it under the Engagement Tab. I think Similar Profiles has more to do with Relationships and in my opinion, it is not part of an engagement.

    8 votes

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  6. Looking to see if this can be a possibility in the future. For INACTIVE household donations, made inactive due to one member of the household having died, to be absorbed by the living members profile. This would make it so the household itself would no longer have to be linked to that individual. Also when that individual logs into the portal, they could see their past household donations included in with their individual donations, if there are any.

    1 vote

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  7. When you add or update the Address Type (Home, Work...etc.) why does this delineation not change when it asks if you want to change this on other linked profiles with the same address? It is very inefficient to update a household address and add 'home' as the address type, check the boxes hoping it gets labeled as such, only to go back in and see the address type is blank but the address has been updated. Can the address type be updated with the "update checked profiles with this change" option too. This affects reporting when you want to sort…

    6 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  8. When a profile is updated with a name change or address change CSuite is then updating all historical items, example if a grantee had a check cut under on old name and they changed to a new org name that historical check is now showing that it was cut to the new name. Historical checks and gifts should remain static and not update to the new information.

    54 votes

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    1 comment  ·  Profiles  ·  Admin →
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  9. It would be helpful to bulk add "student" designation from a student scholarship recipient profile type. Prior to adding SLM, we used a profile type to be able to sort them and add to the annual scholarship banquet campaign/event. Currently, there is no way to migrate previous profiles who were students (with a scholarship profile type) to have the "student" designation.

    3 votes

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  10. Our organization would like to input a generic birthday email template into Community Suite that automatically populates donor info on their birthday and sends to the donor.

    8 votes

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  11. Global search should only show records once. Currently, it seems that a Profile record can potentially be shown twice: once if there's a hit on name field, and again if there's a hit in the legal name field. Showing records twice has always confused me, and other users I've talked to. Please only show Profile records once per search.

    Imagine if you searched the phrase "taylor swift" and her one wikipedia page were returned multiple times in search results, one for every time the phrase "taylor swift" appeared on the page. Makes no sense.

    3 votes

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  12. In addition to verifying a grantee is a valid 501(c)3, Catholic Foundations have to confirm that the organization they are granting to is verified with the Official Catholic Directory to ensure they don't support anything that is not in alignment with the Catholic Church's standards. Stellar has an integration with OFD, so information flows into grantee profiles form OCD.

    2 votes

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  13. Please have the date format consistent throughout the system. MM/DD/YYYY. If you add dates to someone's org role, the formatting starts with the year. Other places it will start with the month. It would be really helpful if they were consistent.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  14. It would be great to be able to change a Profile Fund Category by simply selecting a new category from the table, rather than having to unlink the profile from the fund then re-link the profile and fund with the new category.

    8 votes

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  15. Household is setup with members but the members, in the profile module, do not have profile links setup, for instance SPOUSE. Would be great to be able to bulk update the members to automatically assign a profile link to the members instead of manually adding.

    2 votes

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  16. Please can you consider adding a financials tab to organisation profiles where we can upload relevant information such as revenue, expenses, net income, assets, liabilities, net assets for an organisation. And if we could add/filter by financial year, that would be super.

    2 votes

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  17. Can the system flag it when we try to create an organization profile that has the same EIN that is already in our system?

    8 votes

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  18. Would like a notes option for each Profile Type so that you can add a little history about what your intention behind the profile type was. Could also help with old profile types that were integrated from FIMS that are listed a little differently in CSuite.

    6 votes

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    2 comments  ·  Profiles  ·  Admin →
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  19. Please add mailing label to profile export so that a bulk update can easily be done to add mailing labels

    3 votes

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  20. Having the ability to update the employee name would be great. Right now, everything defaults to "Last Name, First Name." Right now when I send system generated emails, they get signed like this;
    Sincerely,
    Wright, Leeann

    Would love to change that so other employees that send system generated emails are not in the same boat.

    4 votes

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