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  1. Recently there was an change made where the system now requires an address and zip code when entering a gift. There are times when we don't have the address, only email address, so with this requirement, I am forced to enter incorrect/"fake" information, which then shows on the receipt emailed to them. Please consider removing this requirement.

    11 votes

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  2. We often receive gifts from other charities where we want to count the income as a GIFT, but the amount is not eligible for a tax receipt under Canadian Law. Currently the only way to manage in CSuite is to generate a tax receipt number for the transaction, and then simply not issue the receipt. This creates reconciliation issues for tax receipt numbers, which must be sequential and accounted for for Canada Revenue Agency requirements. It would be much better if we could select a "do not receipt" or "no tax receipt" option when donation is input which would suppress…

    6 votes

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  3. Add function to select alternate address when entering gifts into the system. Many donors winter in the South. Otherwise, it's a manual change on the receipt/thank you.

    4 votes

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  4. When we generate receipts for noncash gifts, we do not provide a value for the gift, only a description. When we generate a yearly tax receipt for donors with some noncash gifts, it just populates the cash value. Some additional fields around payment type would allow us to use merge logic to solve this, or the public security fields could be included on the yearly tax receipt template.

    0 votes

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