42 results found

1. Accidental duplicate donations by donors

   It would be great if the system could trigger a pop up/warning if there is a duplicate donation in the cart (amount or fund or both) before it goes through the payment process. We're finding that every now and again a donor has not noticed the duplicate payment and has transacted twice when they only meant to once.

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   0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Delete…  ·  Admin →
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   Proposed Idea  ·  AdminSkye Weber (Admin, Foundant Technologies) responded

   
   

2. Express consent to share donor info with fund holders

   In order to comply with British Columbia privacy laws, we need to achieve "express consent" to share donor info via the donation pathway and track that consent so that info is shared appropriately with fund advisors. I'd like to see CSuite help us achieve that via the donation process with the addition of a checkbox during checkout.

   The checkbox could look similar to the “Donation in Honour of” checkbox and read something like:

   [_] Yes please share my name and contact information with the xxxFund Holder/Charity so they can contact me directly to share information about their programs and campaigns. Note that we do not share your personal information with other charitable organizations without your express consent. For information about our privacy policies contact privacy [admin email address].

   Ideally, the fund advisor and contact info could be customized via the system data tab.

   In order to comply with British Columbia privacy laws, we need to achieve "express consent" to share donor info via the donation pathway and track that consent so that info is shared appropriately with fund advisors. I'd like to see CSuite help us achieve that via the donation process with the addition of a checkbox during checkout.

   The checkbox could look similar to the “Donation in Honour of” checkbox and read something like:

   [_] Yes please share my name and contact information with the xxxFund Holder/Charity so they can contact me directly to share information about their programs and campaigns.… more

   41 votes

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   Proposed Idea  ·  12 comments  ·  Giving Hub (formerly Donation Portal)  ·  Delete…  ·  Admin →
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