5 results found
-
Bring back ability to choose different email addresses when using Email Templates/Group Email
It is critical and imperative for our work that the ability to choose different email addresses when using Email Templates/Group Email is implemented again (in the deprecated personal email settings). This has a major impact on the work that we do. We rely on this feature quite heavily. Without this feature we need to email stakeholders manually, which is taking a step back for us.
10 votesWe plan to allow the ability to specify multiple “From” email addresses in a future release. This will most likely be added at Global Settings > Communications > Email Options and Security > From Address
-
Integration with Outlook
I just saw that there is now an option to log an email activity, but it would be helpful if that email could trigger an actual email form that could be linked with an application.
6 votes -
Preview Subject in Communication Center
When preparing an email in the Communication Center, the "Preview" button previews only the body, not the subject. It would be great to include the subject in the preview as it contains often variables or sslogic statements
9 votes -
Email Reminder Upgraded Feature
While I love the new upgraded reminder function on emails, the limited selection of reminders is frustrating. There are a lot of choices for reminders on upcoming tasks but only 1 Day After and 3 Days After for a choice on overdue email reminders. It would be really nice if we could also set up a wider selection of Overdue email reminders.
4 votesWe plan to add more time frame options as suggested in a future release
-
Webinars held at times European users can attend
Can you please hold webinars at a time where European Smartsimple users can attend or hold separate webinars for European users.
The last three webinars: SmartSimple's February 2026 Upgrade Overview, Configuring SMTP OAuth 2.0 for Office 365 and Online Project-Based Test to Production (T2P) have all been held at 02:00 PM Eastern Time (US and Canada) which is 8pm Central European time and 7pm GMT. This excludes European users from participating in these webinars and we miss out on important information. Please consider making a change to these. Thank you.
1 votePlanned ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Great suggestion, for many of the webinars including the product upgrade webinars, we offer multiple times to handle the range of time zones. The main sessions you reference are delivered by Support, they have committed to an earlier time to better accommodate European users.
- Don't see your idea?