21 results found

1. Ability to Change Non-Notify Tribute Details

   If the donor fails to enter anything in the 'Whom to notify' area, the donation will result as a non-notify tribute. As the donor as elected not to notify the tribute, we are unable to modify and link to an established tribute.

   We have chosen NOT to display our tribute names to the portal for several reasons. Now that CSuite assumes that if someone enters a Tribute name without notify contact information, that means the donor does not want to send a notification. However we are finding that the donor may have simply not known who to notify.

   Our ask is --

   1. Either allowing us to change the non-notify tribute entry to a notify tribute.
      
   2. Or allow us to add information to the donation portal to explain what the donor should do when they do not know who to notify.

   If the donor fails to enter anything in the 'Whom to notify' area, the donation will result as a non-notify tribute. As the donor as elected not to notify the tribute, we are unable to modify and link to an established tribute.

   We have chosen NOT to display our tribute names to the portal for several reasons. Now that CSuite assumes that if someone enters a Tribute name without notify contact information, that means the donor does not want to send a notification. However we are finding that the donor may have simply not known who to notify.

   Our ask… more

   23 votes

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   2 comments  ·  Tributes  ·  Delete…  ·  Admin →
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   Proposed Idea  ·  Skye Weber responded

   Hello,

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