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3 results found

  1. Giving Hub Existing Profile Matching

    Instead of only matching primary address when determining if a profile already exists, would be nice if it searched all addresses withing a profile

    2 votes

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    0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →

  2. Event ticket tabs on Donation Portal

    Please remove the internal page links that appear at the top of the screens when purchasing event tickets...
    Campaigns > Navigating the Middle - Becky David (this is the campaign description) > Workshop registration (ticket Name field)

    and also change the word "DONOR" on the event ticket summary page to match the next screen that says CONTACT. Not everyone on purchasing an event ticket is a Donor and it's confusing to them.

    thanks!

    2 votes

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    0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
    Not Planned  ·  AdminHolly Spitz (Accounting Product Manager, Foundant Technologies) responded

    The navigation at the top of the donation pages were added for easier navigation for a donor/attendee.  This "breadcrumb" will remain on the page.  Because there is an option for tickets and donations in the cart, we kept the reference to donor.  We appreciate the feedback and will consider a more generic option.

  3. non-promoted displaying in search bar of donation portal

    Funds that are not being promoted (internal funds) are showing up in the search bar of the donation portal and allowing donors to give to these funds and causing confusion.

    1 vote

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    0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
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