Bring back ability to choose different email addresses when using Email Templates/Group Email
It is critical and imperative for our work that the ability to choose different email addresses when using Email Templates/Group Email is implemented again (in the deprecated personal email settings). This has a major impact on the work that we do. We rely on this feature quite heavily. Without this feature we need to email stakeholders manually, which is taking a step back for us.
Niki (Nicole) Martin
shared this idea
We recognize the need for flexibility in choosing email addresses beyond the default or the user’s own address when sending templates or group emails. While we would not reinstate the ability for individual users to set any “From” address as a personal preference, we are open to introducing an instance-wide setting that provides greater control and options for “From” addresses.
If this functionality is implemented, all email domains would need to align with the primary service in use. For example, users would not be permitted to send emails from unrelated domains such as Gmail or Amazon.
- If not using SMTP relay: All addresses would need to use @smartsimplemailer.com or an equivalent domain based on client jurisdiction.
- If using SMTP: The domain must match the one configured on the organization’s SMTP server.
