Mail Run queue limit
Could we have the option in the Mail Run queue limit to set it at 80, or to be able to manually type a number in for the number of emails to send to our SMTP server at once, rather than having a drop-down list? Or keep the drop-down but have the option of 'other', and when selected, you can type in the number of emails to release at once.
The reason for this request is our SMTP service limits sending to 100 emails at a time, but if we set the limit to be 100 and a few extras get added, e.g password resets, we get some that fail if the run limit is at capacity, as it takes it over the 100 permitted. We are trying to avoid having to check the Failed Message queue so often, so this configuration change would help us achieve that and ensure emails are sent without delay.
Andrew Glover
shared this idea
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We don't see this as a high priority with the option to reduce to 50.
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Rob Arnold
commented
This would be particularly useful - there are times when significant numbers of emails are sent out and the poster of this suggestion is correct - when those emails run during business hours, 50 per batch is too few, but 100 hits the limit, and any other generated emails that do hit the queue (appreciating that some types of emails are pushed immediately), will cause failures that impact users of our system, particularly if the failed emails are reminders for imminently required action. A number far closer to 100 (such as 80) would definitely mean that we are sending information out in a timely manner, with a far lesser chance of risk to the business.