The current search functionality in SmartSimple is inflexible and does not accommodate spelling variations, spacing differences, or typos. This limitation results in:

• Users creating duplicate profiles for organizations, etc., when they cannot locate existing entries
• Increased user access management issues
• Greater administrative burden for managing and merging duplicate profiles
• Weakened compliance monitoring and controls

Implementing a fuzzy search functionality that returns approximate matches would resolve these issues by allowing the platform to accommodate:

• Spelling mistakes
• Spacing differences
• Typos and minor character variations

Benefits:

• Improved User Experience: Users can find existing records even with minor search variations
• Reduced Duplication: Fewer duplicate profiles created due to unsuccessful searches
• Lower Administrative Burden: Decreased need to manually identify and merge duplicate records
• Strengthened Compliance: Better ability to maintain effective controls and monitor policy compliance across the platform

Implementation Preference:
To avoid the regulatory overhead associated with AI adoption in some organizations, this functionality could be implemented using traditional fuzzy matching algorithms rather than AI-based solutions. However, implementing this functionality in any form would be a tremendous improvement to the platform.