Allow edits to standard message template
We have received user feedback that the standard system message sent when a user is tagged in a Note is difficult to read. Users want italics or quotes to visually distinguish the Note content from the rest of the message. Users would also like the URL to be a clickable link so they can navigate to the Note directly from their email. If SmartSimple cannot update the standard system message, provide the ability to configure a custom template here (without creating a new workflow, which is what Support suggested).
1
vote
Feedback Needed
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AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Can you provide an example and call out the specific items that make it difficult to read? Thanks