3 results found

1. Mail Run queue limit

   Could we have the option in the Mail Run queue limit to set it at 80, or to be able to manually type a number in for the number of emails to send to our SMTP server at once, rather than having a drop-down list? Or keep the drop-down but have the option of 'other', and when selected, you can type in the number of emails to release at once.

   The reason for this request is our SMTP service limits sending to 100 emails at a time, but if we set the limit to be 100 and a few extras get added, e.g password resets, we get some that fail if the run limit is at capacity, as it takes it over the 100 permitted. We are trying to avoid having to check the Failed Message queue so often, so this configuration change would help us achieve that and ensure emails are sent without delay.

   Could we have the option in the Mail Run queue limit to set it at 80, or to be able to manually type a number in for the number of emails to send to our SMTP server at once, rather than having a drop-down list? Or keep the drop-down but have the option of 'other', and when selected, you can type in the number of emails to release at once.

   The reason for this request is our SMTP service limits sending to 100 emails at a time, but if we set the limit to be 100 and a few extras… more

   7 votes

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   1 comment  ·  Communication  ·  Delete…  ·  Admin →
   Not Planned  ·  AdminJohn Fulton (Director of Product Management, SmartSimple, Foundant Technologies) responded

   We don't see this as a high priority with the option to reduce to 50.

2. Ability to use "objemail" variable in BCC line

   We often include the "objemail" variable (copied from an application record) in the To or CC line when we generate an email to a grantee from Outlook. By including the "objemail" variable in the To or CC line, the email will then be attached automatically to the application record. However, the functionality does not work if we include the "objemail" variable in the BCC line. Since the "objemail" variable is a long string of characters, we would find value in using it in the BCC line so that it is hidden from recipients to avoid any confusion on their end.

   3 votes

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   Not Planned  ·  2 comments  ·  Communication  ·  Delete…  ·  Admin →

3. Ability to include file attachments in Email Templates

   We have a request to have the ability to include a file attachment option in the email templates.

   We recently moved all workflow email tasks in a client system to email templates but it seems the default attachments folders don't have the option to include file attachments.

   The client wanted to have access to edit the email templates which is why they were moved from the workflow configuration.

   Since this particular email task shown in screenshot requires a file attachment @#1678263#@, we had to keep it as a custom email template.

   1 vote

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   0 comments  ·  Communication  ·  Delete…  ·  Admin →
   Not Planned  ·  AdminJohn Fulton (Director of Product Management, SmartSimple, Foundant Technologies) responded

   Due to security reasons, we don't have plans to support this.