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  1. The auto-generated "Advisorrequestconfirmemailbody" email is not in the Email History for that Fund Advisor. Can we please add it? (The Grant Post Notify email is in the History but not the Advisor Request Confirmation email)

    3 votes

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  2. Our fund holders love the grant notify email (confirming the grants they have submitted) however many have asked for more details. They would like to have Grantee address included to confirm that the correct location was selected. They would also like to see the amount formatted to dollars.

    3 votes

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  3. Would you please consider adding a sort option or categories for events? We have events for NonProfit Professionals, Donors, Development Officers etc and it would be nice to be able to group them together for ease of viewing and registering.

    3 votes

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  4. If a record is included in the list of data to select for the report, allow all fields on the record to be added to the report. Example: opportunity report allows me to report org role id and type but not the start and end date. We track when donors are added to our legacy society through org roles (because it's dated) and stewarding those members through opportunities, it would be helpful to know when they joined (start date).

    3 votes

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  5. We love being able to create categories for files and will be utilizing it more soon. We discovered, however, that when there are many files in a fund, it would be beneficial to minimize all fund categories and be able to just maximize the category we're looking for a file under.

    3 votes

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  6. We like the idea of the suggested donation levels but would love to have them be customizable for our Affiliate/Supporting Org pages. Our giving circle has a specific membership level and it would be great to have that amount be the suggested donation for that page while having other suggested donation amounts for the general donation page. Thanks for considering.

    3 votes

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  7. When generating mailing labels or exporting mailing labels to CSV in a campaign, it pulls both Primary and Mailing addresses for the same profile. We would prefer it to pull Mailing as the default, and Primary only when there isn't a Mailing address.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  8. Enable an edit button for file names in the voucher area without having to unpost. Currently we have to unpost and repost then go through the approval process again.

    3 votes

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  9. It would be great if the fund advisors can edit their submitted grant requests before it is processed instead of canceling it and having to create a new one. We have had many who feel this would be helpful.

    3 votes

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  10. Currently, when I run reports for new donors using the First Donation Date the report is inaccurate because I am not able to filter and/or see their advised donation dates.

    For example, if someone always gives through their DAF but gave today through CC the reports says they are new based on the First Donation Date but that is not accurate, because they have given before through other charitable vehicles.

    We have enough of these instances that make a simple report take much longer to aggregate and lowers the staff's overall confidence in the acuracy of the system and its…

    3 votes

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  11. When adding an Auction to a Campaign, you are currently only able to enter one account # (I add Auction Non-Deductible). Due to this the donation portion does not go to the correct fund. I have to manually go in and override each donation portion from contribution to Auction Deductible.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. {{advisor.address}} and {{advisor.address2}} on grant template always shows as two lines on the merged letter. Fix this so that these merge fields can appear side by side on the grant letter.

    3 votes

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  13. When a household is marked "do not mail" offer the option to apply to other members of the household as well. Similar to how the system asks if you want to change other profiles when you make an address, phone or email change.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  14. I don't see a way to search for a tribute by its ID number. This would be helpful in updating tributes or in cleaning up data.

    Thanks

    3 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  15. I find that donors often confuse prefixes with suffixes. Is it possible to have greyed out suggested text in the suffix field (e.g. Jr, Sr) so that they don't enter incorrect information? Stripe does this for their data entry fields.

    3 votes

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  16. New "User" records should create an associated "Individual" profile type rather than an "Organization" profile type.

    Why does adding a new "User" to CSuite create an "Organization" profile type? Our users are people (individuals). Every time we hire new staff we have to manually convert the profile record to an individual type, and then change the profile's "org" name from "John Smith" to "Community Foundation for...". The default should be an individual record type.

    3 votes

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    Planned  ·  0 comments  ·  Profiles  ·  Admin →
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  17. Work Phone No. - Many facilities include an extension. Would be nice to be able to add phone number followed by ext. or extension. Perhaps a new field with phone extension. At the moment workaround is to use Other Details.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  18. Integrate ability to print and e-file 1099s directly from CSuite from a third-party like AATRIX. Our legacy system had this capability and it made the 1099 process much simpler and quicker.

    3 votes

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  19. When an internal fund is the beneficiary of another internal fund, it would be helpful to see the "donating" fund listed in the relationship tab of the "beneficiary" fund. Currently it is a one way relationship - you can see the beneficiary fund listed on the donating fund record. But we would want to look at the beneficiary fund record and see al the different funds that will be donating to it.
    The beneficiary feature works great if the beneficiary is a "profile". Just not as great when the beneficiary is another fund.

    Thanks for your consideration!

    3 votes

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    0 comments  ·  Funds  ·  Admin →
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  20. As a contract accountant my email address is being used when sending fund statements. My email address should not be donor facing. I would like the option to select which email address to use when running fund statements, so that the reply email address goes to the Community Foundation contact and not myself.

    3 votes

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