174 results found
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Recognition Name / Change Donor
We often receive online donations from individuals who wish to attribute the gift to their household. They indicate this in the Recognition field. However, the donation continues to be displayed under the individual donor's profile. It would be helpful to have the ability to click 'Change Donor' on these gifts, allowing us to transfer the donation to the Household profile instead of listing it under the individual.
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Recurring Donations: New language "Post Past Due Donations" is confusing
Recurring Donations -- Prior to the function being changed to "Post Past Due Donations", if the due date was today or the prior weekend, the Next Date was highlighted in red. Now the date is not highlighted and does not stand out. Additionally, "Post Past Due Donations" appears in red even if you are posting a donation that is due today, therefore not "past due". The change is confusing.
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Please include invoiced gifts and grants receivable in the donations tab
Please include invoiced gifts and grants receivable in the donations tab, so that it is easier for all staff to see all donations made by an entity. Currently, the only gifts and incoming grants that show on the donations tab and donations column are if the donation is entered via the "donation" process. We want the donation report to include any receivables that come in via invoice for grant and gift income. Thank you!!!
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Allow donation addresses to be exportable
The addresses found on donation records cannot be exported and added to custom reports. Since the address on a donation may differ from what's found on a donor's profile, it would help to be able to view donation addresses through exports or custom reports. Right now, it requires manually viewing individual donations in the system.
9 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Credit Card Refund for prior month donation/payment
We should be able to refund a credit card for a donation or payment that was made in a month that has since been closed. This should not go back to the original donation/payment but be a new item . We use campaigns to purchase "tickets" and then those "tickets" could end up not being used or needed and the donor would like a refund.
1 voteHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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recurring donations with fund
When managing recurring donations, I would like to see the fund associated with the recurring donation in the view: Donations->Recurring Donations. The view under Donors includes the recurring donations and specifies the fund associated with the recurring id.
13 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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add donation advisor in donation notify email
It would be helpful to our fund advisors if "Donor Advisor" were also a field on the system email Donationnotifyemail_body. Ultimately, it would be most helpful if we could customize these emails with additional donation fields that are needed instead of only being able to use the default fields that are there.
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Default donation
Default Donation Entry - When year-end campaign checks pour in, it would be very helpful to be able to save donation settings temporarily while processing a pile of checks that all go to the same fund, to the spendable portion, and are attributed to the same campaign. This is a huge savings in time and is a feature of other fundraising software systems.
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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donation entry - increase size of clickable area for spendable
Make clickable area BIGGER - when entering a pile of spendable donations, it slows down the process to have a tiny circle that needs precision-clicking to check "spendable".
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Please allow content editing in donation notify
We use the donation notify function for active funds who wish to send their own thank you notes. The donation notify body is not editable to include the donor address. In order for the fund rep to get this information, we have to cut and paste or type the address into the description box. The address fields should be available to drop into customizable content to save this step.
7 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Customizable Donation Bucket Tabs
Provide the ability to add columns and customize Donation Bucket Tabs. Having to click into gifts or run a separate report to see some basic info when processing gifts is very disruptive to the work flow.
Example of additional columns:
under New tab, add Fund Steward Name
under Receipts tab, add 'needs receipt', tax receipt date', 'tax receipt sent'Thank you
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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For individual donors, automate the salutation to the first name
When entering a new individual name, automate the salutation to the first name.
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Designation Box
Many funds request added information, such as graduation year, sport, an initiative the donor is supporting, etc. This can be required or very important information. It would be useful to have a designation box that can be edited based on the campaign or purpose. While we try to have donors include this info in the donation notes, this request can often be ignored or overlooked. A designation box would stick out and draw people’s attention so this important step will not be missed. Thanks!
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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3 votes
Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Donor link to funds
It would be nice to have a bulk edit to unlink donors from specific funds. When I originally started to link donors to one of our funds, I didn't realize I had to link future ones to edit donations to that fund. I would rather just unlink them all to avoid this in the future. There's a lot of donors and it would be great to have a bulk unlink option instead of having to do it manually one at a time.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Fund Advisor: Grant Request workflow
When a donor enters a grant request with an error, the portal loops them back without an error message or anything to let them know what is causing it. The portal should at least highlight the problem field so the donor knows what to correct.
4 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Recurring donations: add the option to add notes and files to the main recurring donation.
Right now, you can't add notes or files to the main recurring donation- only to the individual donations linked to it. It would be helpful to have the option to add information to the main donation so that you don't have to go through each linked donation.
For example, if we get a request to end a recurring donation, I'd like to be able to attach that.7 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Recurring Donations: add a log option to the main recurring ID.
Right now, there isn't a way to access a log for a recurring ID. You can access one for the donations attached to it- but that won't give you any information on if edits were made to the original donation request or who created it.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Creating a new donation with Fund ID instead of Fund Name
When creating a donation it's unusual that you cannot type the Fund ID to bring up the fund name but rather the fund name. The same situation in bringing GLM grants over to C Suite and setting the Fund - cannot do it by ID but only by name.
10 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Search By Philanthropic Interest Type for Donate Page
On the Donate to a Fund page, I'd like to be able to code for a few main sectors (arts, children & family, religion, education, healthcare, animals etc) to allow potential donors the ability to sort by their area of passion and see all of the related funds we have for that sector to learn more. I tried searching by terms in the description boxes, but that didn't work. Even if I had to search by #arts that would be very helpful! https://cfnn.fcsuite.com/erp/donate
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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