174 results found
-
Add option to have multiple tributes per donation
Currently, it is only possible to add 1 tribute per donation in Community Suite. Is there a way to add the ability to apply multiple tributes? And have them pulled into the acknowledgement letter template?
71 votes -
Comment With Tribute Notification
I'd really like to add a field to the tribute section of a donation that could contain a comment that would then be available for the tribute letter templates. Honor tributes are often made for a special occasion and donors of memorial tributes sometimes add sentiments with their gifts that are nice to share with the family. It would save a lot of time to be able to add these tribute phrases directly into a donation record and have them automatically added to the letters.
51 votes -
Till/Deposit Edit Report
In order to have a second person double check deposits made are entered correctly, it would be excellent to be able to print a report that lists out all information for a specific till #. (ALL INFO for a donation donor name, donor address, account it went into, donation total)
Currently the till print out is OK, as it gives an ID number, and we can navigate in the system to find the transactions - but it would be 10x easier if we had a print out to check against!
26 votes -
Donations > Email Users/Staff when donations are posted
For Donations --> I would like to see a feature similar to Grants > Request Notify where automatic emails are sent to staff/CSuite Users when donations are posted. This would instantly alert my philanthropy team when gifts come in. I know this functionality exists for fund advisors but I'd also like to see it available for staff. Thank you!
24 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
-
move donations to new profile
Be able to move a donation(s) to a different profile. For example, a donation gets posted to a person's "business" profile in error and should have been posted on their "personal" profile.
Right now, you have to create a new profile then reconnect all of the funds and then disconnect the funds from the old profile.
21 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
-
Add notify name, address, and email fields to custom reports
Right now on donation (and tribute) custom reports, there are fields that link to the tribute ID and show the name of the person being honored, but there is no field to show who is being notified or how they are being contacted. We'd love to be able to view those fields in custom reports.
21 votes -
Donor Selects Prefix During Checkout
Our foundation uses prefixes in our communication with donors. For profiles generated automatically through online donations, we either don't have prefixes or have to make assumptions and manually enter them. It would be great if there was an option for donors to select or enter their prefix of choice during the checkout process. This should also apply to the name of anyone to be notified of a tribute donation entered at checkout. This would ensure the profile generated has the correct prefix for them while also cutting down on profiles in our system without prefixes or with incorrect and/or manually…
20 votes -
Change the text on the prompt for the credit card fee
Please change the prompt from
"Do you want to add 3.0% to cover our processing fee?" to
"Do you want to add 3.0% to cover the credit card company's processing fee?"
Many donors have a negative reaction to the charity charging a fee. Using the word "our" sounds like we are charging the donor to make a gift. On the other hand, everyone knows that the credit card company (aka the bad guy ;) ) charges a fee.20 votes -
Stripe donations option of where to post
A method to choose what account and option if donation is spendable when processed through Stripe. Easy method to adjust these donations that should not go to the default account.
20 votes -
Multifund and Multitribute Donations
We have many donors that send in one check to donate to multiple funds and/or for multiple tributes (especially at the end of the year). It would be great to have a multifund and multitribute option on donations so that I do not have to enter the single donation multiple times to allocate it to the proper funds and/or tributes.
19 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
-
Customizable Fields for Online Donations
It would be very beneficial to have the option to customize the text and fields on the public online donation pages. For example, being able to remove the field "recognition name" if we desired.
18 votes -
Note Alerts in Tributes
I'm loving the new note alerts throughout CSuite. It would be great if note alerts were available in the tribute area, especially on the "Donations Needing Tribute Notifications Sent" and/or "Report Printout" screens. This would allow us to flag messages for those who will print and mail tribute notification letters. As always, thanks so much for considering!
16 votes -
Consolidate Public Securities Area
The public securities section of CSuite is great! There is a lot of clicking required, though. It would be nice if the securities, sale history, etc. all showed on the donation page without having to click through so many areas to have a complete picture of all associated with the gift. Thanks for considering!
16 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
-
adding merge fields to automated emails
Our fund advisors want to write thank you notes to their donors whenever they receive a gift, but the notification email (in System Data, Content, donationnotifyemail_body) only includes the donor name and donation amount. So they have to contact us to get the address information. It would be SO much more convenient if the donor's address was included in this notification email, but we can't add any merge fields to this message. Can you?
15 votes -
Public Security donations on fund advisor portal
The fund advisor portal should show both the initial value of the public security donations and also the sale amount (cap gains and losses).
14 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
-
recurring donations with fund
When managing recurring donations, I would like to see the fund associated with the recurring donation in the view: Donations->Recurring Donations. The view under Donors includes the recurring donations and specifies the fund associated with the recurring id.
13 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
-
New tax receipts--too many clicks!!
Please cut down on the number of clicks required with the "new" bucket setup for the process of printing tax receipts, envelopes, and marking sent. The new system is unreasonably cumbersome for such a basic, daily task.
13 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
-
Automatic tribute emails
When online donors indicate a tribute name and email address, the tribute recipient should receive the templated tribute letter automatically, just as the donor receives their donation acknowledgment automatically.
13 votes -
Tax receipt number for yearly receipt
Please integrate a yearly consolidated tax receipt including a single tax receipt number to comply with Canadian law. E.G. Donor gifts once per month and instead of having twelve receipts at year-end is provided a single tax receipt with a single tax receipt number itemizing all donations made throughout the year.
12 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
-
For bulk year-end emailed receipts, correct auto-email message so not a string of numbers
We would like the option to add content for bulk email for year-end receipts. There is no option currently to edit the content or the subject of the email. Currently, the content of the email is:
Attached is your 2022010120221231 tax receipt summary.
The subject is:
Subject: Yearly Tax ReceiptOur fear is donors won't open the email.
12 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
- Don't see your idea?