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  1. Please add the ability to dedupe by address and also by "similar" name. Right now, the dedupe feature will not allow us to dedupe by address. That needs to be added. Also, the majority of dupes in organizations systems are not there because the are exact matches, they are there because of small differences. Such as Robert vs Bob Smith or 106 10th Avenue vs 106 Tenth Ave. I have worked with many other CRM's that could detect "similar profiles" (i.e. the name is slightly different but the address is the same, etc.) and offer them up for suggestions for…

    15 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  2. The Profile Types screen at the link below is a great place to reference coding in the system and to be able to quickly see what profiles are assigned those codes. Having access to this area also gives the ability to make changes. Can it be set so certain staff can view but not edit?

    fcsuite.com/erp/profile/profiletype

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  3. Would it be possible to update the individual and batch processes for Yearly Tax Receipts to save the generated documents to the Donor’s profile?

    5 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  4. Currently an atttached Charity Check keeps us from deleting a vendor and profile that have no other activity. Please update the logic to allow profile to be deleted.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  5. Change wording from "Link Profile" to "Link Profile/Add Org Role" or something similar it's too confusing as currently worded. Or, combine all those various functions together in one location. I keep going to "Edit Org Roles" when I want to create a new Org Role to a different organization.

    2 votes

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  6. I would like a "See All" function when you are in the Organization and User Search pages so we can review everyone who has created an account regardless of if they have started a process.

    1 vote

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  7. Currently on the household record, the Last Donation Date does not roll up all donations from the household members. So, if the household has not given since 2021, but a member of the household gave in 2023, that is not reflected in the Last Donation Date on the household record, it shows their last donation was in 2021. This is not an accurate representation of the household's giving. Please have all household and household members giving be reflected on the household record's Last Donation Date.

    117 votes

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    Proposed Idea  ·  8 comments  ·  Profiles  ·  Admin →
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  8. If I change the steward on the household profile, CSuite should ask if I want to change this on the household member profiles. It feels like more work to have to jump into each profile when we are making a change in a household. But it should ask, because there are cases where the individual members may have a different steward.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  9. Good morning, Foundant! I would like to 'export' a list of newly created profiles by the date option. Right now, I have to highlight the profiles created and export it to excel. It would save time to have the 'export' option at this stage. Thank you for considering my request today.

    2 votes

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  10. It would be great if you could create a text field for the LinkedIn URL.

    1 vote

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  11. It would be great if profile images could be included in reports. It would be helpful for our philanthropy team to create pictoral directories of the donors they manage.

    1 vote

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  12. Hi - it would be great if the screen showing duplicates would indicate what type of record it is, particularly if a record is a student. With just a giant list of names, it is hard to pick out the ones the student aid team needs to look at. (or a fund holder, or vendor etc) OR the date the duplicate was added. OR the number of times the record shows. If we have 3 John Lennons and one was created last week, we might be able know who needs to fix it at a glance.

    1 vote

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  13. I'd like an enhancements to the Import Relationships tool. That functionality allows us to import profile link relationships, profile to profile relationships to CSuite in bulk. I am looking import profile-fund links where I can link the profile to the fund and the fund category in bulk via CSV import. This would allow me to in bulk add relationships that we are trying to keep track of that we didn't track prior to our import to CSuite.

    1 vote

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  14. When I'm looking at a profile, under Engagement, there's an option to delete the profile from a campaign. The problem I'm having is that after choosing delete, I'm taken to the CAMPAIGN instead of back to the profile so that I can delete it from other campaigns or make a note. It makes more sense to me, and would improve my work flow, if the system returned me back to the profile where I started.

    Related to this, it would be helpful to have a Delete button on the archived campaigns found under List All Campaigns within a profile, rather…

    9 votes

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  15. When an photo is uploaded into C-Suites, it covers up what type of file it is (individual, household, organization.) This has limited our use of that part of the product.

    It would be helpful if there was a way to continue to display what type of file it is if uploading a photo.

    2 votes

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  16. Please include advised donations in First and Latest Donation Dates. Or at least the ability to have a setting for which way your organization prefers.

    3 votes

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  17. Reposting Previous Suggestion-

    Please add the address and phone type fields to the template when importing new profiles. I am importing lots of new profiles but have to go back and manually add the address type and email type. This is a very tedious process.
    Thank you.

    2 votes

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  18. Give us "USPS Validated" as a report field.

    Use case: We can filter our grants or voucher buckets to quickly determine which addresses still need to be validated.

    As it stands now, I cannot run a report to see which profiles have a USPS validated address.

    1 vote

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  19. When Bulk Updating profiles, there are four different files to bulk update the profiles with. When editing profiles, we usually need to update all four areas of the profile and this requires us to download and manipulate all four.

    Instead, it would be better if they were consolidated into a single file/sheet so we could update all of those fields in one go. This would make this process much less tedious and allow us to make one bulk edit, instead of four individual bulk edits.

    We aren't asking to get rid of the four individual bulk update files, but instead,…

    10 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  20. In the portal there is now the option to see household donations, which is a feature we highly requested that was implemented recently (https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/48809117-household-donations-on-donor-portal). However, if a profile does not have the donor designation, they are unable to see the donor portal when they log in as a fund advisor, thus are unable to benefit from seeing the household donations. In order to allow these profiles to see the household donations, I'd like a bulk way to set the donor designation on to profiles. This way they can have access to the portal. Otherwise, this household donation visible…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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