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  1. After 30 years of data, and years and years of it an inarguably sloppy mess, our database needs some sprucing up. We would like to 'file away' at least a decade's worth of single-gift donors that have never, ever, ever been heard from again. Would love a way to archive entire profiles from a custom report!

    We don't to want to get rid of them (and obviously can't because of a financial transaction), but we also don't want them cluttering up search lists and mailing lists and reports etc on the regular.

    11 votes

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    0 comments  ·  Profiles  ·  Admin →

    5/3/2023: Profiles have a new a look with this enhancement.  Foundant is excited to take so many of the User submitted ideas from idea lab and make them happen in the software.  Our highest voted idea lab submission was the ability to identify the main profile data regardless of the designation.

    The profile summary includes the information needed when working with constituents. The primary profile data will now be static at the top of the page regardless of the designation page that is being viewed.  This summary includes an image, primary contact information, last donation date and pronouns.  With this new layout there will be an icon next to the profiles name at the header.  This will allow a User to easily identify an individual, household, or organization record.   Images have also been added to the top header box for easy reference as well. For easier navigation, the profile name…

  2. It would be a nice boost to be able to add images of different shapes to our organization's profiles. A lot of our organizational fund holders like agency and project fund folks have logos that don't fit neatly into that perfect square or circle that is defined for that image space. For example, this agency is going to be launching a campaign to boost their fund here at our Foundation. I tried resizing the image but it won't work that way. Redefining that field to allow images of different shapes would probably be necessary. This would be especially helpful also…

    4 votes

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    1 comment  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  3. Can we please have the 'Print Envelope' button link to the 'Mailing Address' if it's selected on their profile instead of the primary?

    7 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  4. With the location of the copy button without a "sure you want to copy" confirmation the way you do with deletions, profiles can get copied without users realizing it. There is a message that comes up but if someone is typing they completely miss it. PLEASE add a confirmation for copying.

    9 votes

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    0 comments  ·  Profiles  ·  Admin →

    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  5. It would be awesome if the "bulk import" feature on Profiles allowed for matching to an already existing profile. That way we could bulk import changes to profiles or make multiple profiles a nonprofit or set multiple profiles as a certain type, without duplicating already existing profiles.

    GLM has this function for updating grant information, hopefully not an unreasonable ask. Thank you for all your hard work!

    2 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  6. I'd like the ability to Edit our current list of Phone Types. Currently category types are all in lower case and I'm not able to go in and simply capitalize our listings. I'd also like to determine which number should be the default choice - currently ours is 'main' which is fine for a big company but gets confusing for individuals. Is the main number at home or work? Is it a cell number or landline?

    Considering that I can edit Email Types and Address Types I find this restriction odd.

    4 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  7. We would not look for Similar Profiles under Engagement. We would prefer to see it under Details.

    Now I have to either open the second profile in a new tab or click back and forth between Details and Similar Engagement tabs to compare.

    I noticed that the Merge action in the left-hand column now only displays when you are viewing the Details Tab. Is your intention to place the list of Similar Profiles back on the Details Tab?

    2 votes

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    0 comments  ·  Profiles  ·  Admin →

    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  8. With the new profile updates, is there a way to show whether the primary address and primary email listed in the block at the top of the profile is the Pay Address / Email?

    This would be especially helpful when processing grants, scholarships and vouchers.

    2 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  9. I posted this idea years ago and the feedback I received was working great but the sort name doesn't seem to be working. We are looking at applications submitted and all the organizations that use "The" are under T and not under their corresponding name.

    Thanks,

    Rossana

    6 votes

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    0 comments  ·  Profiles  ·  Admin →

    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  10. When exporting to Excel, any zip code that starts with a zero (0) is automatically dropped. It would be great if this could be fixed. It would be very helpful.

    2 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  11. Please move the philanthropic interest type to the details tab on profiles. It was much easier to see before the new implementation.

    This is on the details tab on the grantee profile, not sure why is it different for profiles.

    2 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  12. It's great to now be able to require certain fields when creating a new profile. However, the fields specified apply to all 3 types - Individuals, Households and Organizations. It would be better if there was a separation of required fields. For instance, Salutation and Mailing Label might be great for individuals and households, but not for organizations. Can we get different requirements for the 3 types?

    7 votes

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    1 comment  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  13. Hi, Prospect Manager requested to design a prospect profile template, Bio, contacts, giving history, last payment, total giving, planned gift, and specific notes related to the prospect. It would be nice to have the ability to create it by choosing which section needs to be in the portfolio.

    2 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  14. It would be helpful that when Legal First name or Legal name is populated that a global search includes those names. Example: Harold W. Smith goes by "William", so in the name field that's what we have entered on his profile. However, when a check from "William" comes, the check lists only his legal name. So when I do a search for "Smith, Harrold" (as listed on the check) nothing comes up. If I don't personally recognize the name I'll end up creating a duplicate record. It would be so helpful that if I typed in "Smith, Harrold" the search…

    8 votes

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    2 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  15. When downloading addresses in the bulk edit function be able to specify which addresses to download, i.e. active, primary, etc. We are sending our database out for NCOA move through USPS and they charge by # of addresses processed. Because the option is to download ALL addresses I have to create a second file of the addresses I really want to send and match up Profile Address ID's to update when I get the file of changes back. It is very, very, very time consuming to have to do it this way. If I could only download active and/or primary…

    5 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  16. We can run an audit log to see profiles created but cannot see profiles deleted (just name would be awesome). I can see when we delete addresses and phone numbers but not the whole profile. We are trying to clean up all the extra profiles our conversion created under households but have realized there is no way to track which profiles have been deleted (either by profile ID # or name). This would be beneficial in case something was done in error and as a supervisory validation.

    4 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  17. We are moving away from titles such as Mr., Mrs., Ms. etc. as many times we guess these titles. However, we would still like to note the gender and pronouns for the main contact for an organization (if known). Could you please add the gender and pronouns fields to organizations?

    1 vote

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    0 comments  ·  Profiles  ·  Admin →

    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  18. Please allow extension on phone numbers within profiles. This is so helpful when dealing with business/organizations

    2 votes

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    2 comments  ·  Profiles  ·  Admin →

    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  19. Please make the salutation field searchable. Most community foundation employees will know a donor/fundholder by their nickname, not their full name. I have run into many situations where it is impossible to find someone as their full name is in no way related to their salutation/nickname.

    6 votes

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    0 comments  ·  Profiles  ·  Admin →
    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  20. Within the designations on the profile nonprofit is one that adds that profile to the nonprofit directory. Adding a designation of Charity would be great so we can mark all of our registered charities with that designation and they could have a directory as well.

    1 vote

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    0 comments  ·  Profiles  ·  Admin →

    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

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