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202 results found

  1. For the template that is provided in CSuite - can a Salutation merge field column be added.?

    2 votes

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  2. To have the Detail Trial Balance pull the donor's name into the description field would be helpful. It is already pulling the vendor name in this way, and it would be great if it could do the same and include the donor's name in the description of this report instead of just 'Online Donation' or something similar. Thanks for considering!

    11 votes

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  3. Hi! Could you please add a notes area to reoccurring gits? We have close to 100 reoccuring donations going and sometimes we get notices of "insufficient fund" - would like to keep notes on this if poss

    2 votes

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  4. I like that you can now add images to the donate page, but it appears this is only for promoted funds. I realized having the images appear on the all funds listing would probably be too much, however, it would be nice if the image would appear once you select a fund.

    4 votes

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  5. The public securities section of CSuite is great! There is a lot of clicking required, though. It would be nice if the securities, sale history, etc. all showed on the donation page without having to click through so many areas to have a complete picture of all associated with the gift. Thanks for considering!

    18 votes

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    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  6. Would like it if donations that come in as anonymous are marked that way in the Undeposited and Recent Donations screen. Can still show the donor name but everyone who looks at that screen should know which donations are anonymous without having to go into the gift.

    10 votes

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  7. We like to send a "courtesy" thank you to the advisors of Advised Donations. The templates for Thank You letters provide fields for Advisor Label, address, etc, but NOT the salutation for the Advisor. Please provide a field for this.
    Thanks,

    12 votes

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    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  8. We are in process of setting up C Suite and we charge fees on incoming donations and "non-gifts". It would be great to be able to have 1 code to do both rather than having to set up multiple fee codes.

    2 votes

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  9. Right now on donation (and tribute) custom reports, there are fields that link to the tribute ID and show the name of the person being honored, but there is no field to show who is being notified or how they are being contacted. We'd love to be able to view those fields in custom reports.

    22 votes

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  10. Create an "anonymous for publication" option on the donate page. This would allow the gift to be known within the organization, committees of volunteers, etc., so we could accurately thank and track the donor, but not include the donor contact info in publication.

    11 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  11. If you click on Donations up top, then "Filter Reports" on the left-hand side, you have the option to Choose Export Columns after you hit Export. This is a great way to customize mailing lists, etc. Adding the "Steward" field would allow us to connect the best contact with each person included in the export.

    12 votes

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  12. Currently, it is only possible to add 1 tribute per donation in Community Suite. Is there a way to add the ability to apply multiple tributes? And have them pulled into the acknowledgement letter template?

    71 votes

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  13. Have the online donation-processing fee donation be pulled with the original online donation, not separated out to generate additional letters. It's understandable if it is a "ticket" purchase, but not a fund donation.

    6 votes

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  14. Several of the pages in Community Suites have the option to use toggles at the top and sort the rows by column headers. I would love this capability to be added to the https://______cf.fcsuite.com/erp/donation/thankyou/print page. That way we could sort all of the letters needed for one fund at a time instead of searching and clicking which becomes very time consuming.

    5 votes

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  15. When I go to Donations and pull a list, the system gives me a choice of the columns I want to export. Can this also be done for lists pulled from Profiles, etc?

    2 votes

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    Hello,

    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

    If you have any questions, issues or concerns please let us know!

    Thank you

  16. Please change the prompt from
    "Do you want to add 3.0% to cover our processing fee?" to
    "Do you want to add 3.0% to cover the credit card company's processing fee?"
    Many donors have a negative reaction to the charity charging a fee. Using the word "our" sounds like we are charging the donor to make a gift. On the other hand, everyone knows that the credit card company (aka the bad guy ;) ) charges a fee.

    20 votes

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  17. This feature is definitely an improvement, but I think it could be even better! When I'm logged into a fund as a fund advisor and click the donate tab, I like that it takes me directly to the donate page and I'm still logged into my fund. However, the fund I'm logged into and would like to donate to is at the bottom of its fund group list. And if I'm a fund advisor to more than one fund, my funds could be dispersed throughout the promoted funds list under their corresponding fund group. My fund(s) won't show up if…

    10 votes

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  18. I'd really like to add a field to the tribute section of a donation that could contain a comment that would then be available for the tribute letter templates. Honor tributes are often made for a special occasion and donors of memorial tributes sometimes add sentiments with their gifts that are nice to share with the family. It would save a lot of time to be able to add these tribute phrases directly into a donation record and have them automatically added to the letters.

    51 votes

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  19. When online donors indicate a tribute name and email address, the tribute recipient should receive the templated tribute letter automatically, just as the donor receives their donation acknowledgment automatically.

    13 votes

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  20. A method to choose what account and option if donation is spendable when processed through Stripe. Easy method to adjust these donations that should not go to the default account.

    20 votes

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