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  1. Provide the ability to add columns and customize Donation Bucket Tabs. Having to click into gifts or run a separate report to see some basic info when processing gifts is very disruptive to the work flow.

    Example of additional columns:
    under New tab, add Fund Steward Name
    under Receipts tab, add 'needs receipt', tax receipt date', 'tax receipt sent'

    Thank you

    1 vote

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  2. Many funds request added information, such as graduation year, sport, an initiative the donor is supporting, etc. This can be required or very important information. It would be useful to have a designation box that can be edited based on the campaign or purpose. While we try to have donors include this info in the donation notes, this request can often be ignored or overlooked. A designation box would stick out and draw people’s attention so this important step will not be missed. Thanks!

    1 vote

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  3. I see the birthday emoji on CSuite, add birthday emoji to the portal during anniversary month of a new fund. :)

    2 votes

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  4. It would be nice to have a bulk edit to unlink donors from specific funds. When I originally started to link donors to one of our funds, I didn't realize I had to link future ones to edit donations to that fund. I would rather just unlink them all to avoid this in the future. There's a lot of donors and it would be great to have a bulk unlink option instead of having to do it manually one at a time.

    1 vote

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  5. Allow Donation Note/Label fields to be customized by portal. As a supporting organization, we may want to prompt donors to tell us something additional that is more specific to our work. For example, "If you are an alumnus/a of XXXXX school district, please tell us our class year and the schools you attended."

    2 votes

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  6. Please cut down on the number of clicks required with the "new" bucket setup for the process of printing tax receipts, envelopes, and marking sent. The new system is unreasonably cumbersome for such a basic, daily task.

    13 votes

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  7. Right now, there isn't a way to access a log for a recurring ID. You can access one for the donations attached to it- but that won't give you any information on if edits were made to the original donation request or who created it.

    1 vote

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  8. Would love to be able to have a special acknowledgement letter template for recurring donors. Donors who are willing to make gifts every month should not be receiving the same acknowledgement every month - or the same one as one-time donors. Each email or letter is the opportunity to build a relationship and tell them what happened in the last month.

    4 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  9. Currently there is not an option for the Campaign name to populate into a tax receipt letter. Many donations we receive are linked with Campaigns and it would simplify our process to have this field available since we would have to manually add the Campaign name in the case a donation is linked with an "Event".

    Example: We have an Annual Appeal for our Women's Fund Program, so a Campaign Event is established in CSuite. When we receive donations associated with said Campaign Event, the gifts are then linked but this information cannot be pulled into our tax receipt letters.

    8 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  10. We enter the sale proceeds for stock donations and do not use the lookup feature. Each stock donated is entered separately with the number of shares and stock name/symbol in the description line. When it's time to do the donation letter, we have to manually do them if there is more than one stock donation as there is currently no way to combine them into one letter.

    It would be so helpful to be able to generate the letter from CSuite for multiple stock donations from one party.

    1 vote

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    Thank you

  11. Would love the opportunity to "apply spendable" or NOT when entering multi-fund donations that have different needs. Thank you!

    3 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  12. Recommend Csuite tweak the donor portal styling template to add in more classes to optimize sections for mobile.

    For reference, the first screenshot is how it is now, and the second is what it could look like if the classes were col-sm-12 col-md-6. (We are only currently able to make these changes in our browser, not in the template for universal use).

    4 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  13. Presently there is no way to run a report outlining who the First Time Donors are to each Fund. This is imperative in order to build donor relations! Please fix!!

    4 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  14. We would like Cryptocurrency to be added as a payment type as it is not a public security or stock. Other Payment will work in the meantime, but this would be a great addition.

    4 votes

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    Archived  ·  Holly Spitz responded

    This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  15. It would be great if the Fund Advisors, when logging into the portal, could see the total amount of their contributions, minus any fees (credit card fees, etc.). As it is now, they can only see the original amount of the contribution and have to estimate what their fund actually received.

    2 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  16. When doing an interfund grant, if 'anonymous' is checked, both the grant AND the donation should be marked as anonymous. As it stands, only the grant portion is marked as anonymous. The grantee fund clearly states the donating fund name in donation reports unless you separately go to each donation and check 'make anonymous'. This is cumbersome and easily forgotten in the workflow.

    5 votes

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  17. Consider adding graphics content and more formatting and message options (ie, title, paragraph formatting) capability to the donation acknowledgement page.

    6 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  18. Would like to see all money in from any profile - including donations, customer amounts, etc.

    1 vote

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

  19. It would be great to have the option to include Custom Messages for donations on the donation portal. Currently the only option for the donation portal is to have Donation Notes, which is not an option on the Template Fields List for our Tribute Notification Templates.

    This means that we either have to leave out the donation notes from donors to the individual they are sending the tribute to, or we have to cut & paste the donation note into the custom message section (as this is a field that can be mapped to the template)

    The other option is…

    8 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  20. I need an easy, canned report that will automate and update a donor retention percentage. I'd also like to see if customizable by fund or fund group.

    1 vote

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you

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