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86 results found

  1. It would be great if the Fund Advisor Login Log went back further and showed a complete history of logins. Currently, it only displays a set number of rows. Knowing the full history of login attempts would be very useful. Thanks for considering!

    9 votes

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  2. 3 votes

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  3. Our auditor wants to be able to look at the backup we attach for grants not made through the portal. This would make it easier to not go through multiple grants trying find those but have an easy list.

    3 votes

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  4. We'd like the ability to add footnotes for Current Balance and Spendable Balance to provide donors with more detail.

    3 votes

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  5. Ability to create multiple Primary Fund Advisors (that are not a part of the same household).
    We have a fund that has two primary fund advisors. These two primary fund advisors are NOT part of the same household. There is no way to mark both of these fund advisors as PRIMARY.

    3 votes

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    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

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  6. It would be helpful if we could assign permissions specific to each fund advisors so they can see or not see address, phone number, and email on the Donor Portal. Right now, it seems to be all or nothing.

    20 votes

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    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

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  7. Because our grant payment lines did not migrate cleanly from GE into CSuite, we need the ability to disable the new feature that allows a Fund Advisor to drill-down into the Payment Details on grants.

    Ideally, it would be great to be able to turn it off / on by Fund but for now, we just need to turn it off across the board.

    Additionally, we are finding that the Grant Status shown on the grant summary page is not always the same as on the Grant Details Page when a grant is moving from request to complete. This drives…

    8 votes

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  8. With our propensity for marketing, branding and promotion of initiatives, being able to embed the login to our own website page would allow us to create additional styling, promotional content, and imagery. For example, to promote funds, programs, and events.

    There is flexibility with the ability to tailor the header and footer, but having the ability to simply embed the login/password to our own website would allow the team that manages website content to keep it within the overall website strategy and work.

    3 votes

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  9. In an effort to avoid any misunderstanding, when a fund advisor logs onto his/her donor ortal to make a grant recommendation, we are suggesting that the field "Description" be changed to read "Grant Description/Notes to Grantee Recipient"

    Change "Additional Notes to "Additional Notes to [Name of Community Foundation] Staff"

    Replace "Add to Cart" with "Submit Recommendation"

    2 votes

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  10. For endowments with multiple beneficiary organizations, a fund advisor for an organization should see only the spendable balance on the portal linked to the percentage defined by the Fund Beneficiary Grantee/Fund information (which needs revised to allow for a fixed dollar value or percentage). Likewise, an advisor should only view grants issues to his/her linked organization. This preserves confidentiality among organizations and advisors.

    Also, Permissions should be made by Profile Fund Category so we can efficiently assign view-only or all-access for each tab on the portal.

    2 votes

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  11. It would be helpful to allow for Subfunds to be included on the Financials tab in the portal for fund advisors. We can do it on our end but there are no options for this on the financial tab in the portal. So we have to run the report internally and email it to the fund advisor each month. Otherwise - he has to go into each subfund one at a time to run financials. In this case, we have 10 subfunds that we're wanting on one report.

    1 vote

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  12. Fund Advisors are not able to view addresses and details of past grantees ... only name of org, amount and purpose. This has been requested so they may verifiy addresses and more details before copying and submitting a previous request .

    3 votes

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  13. There is such great information for Agency funds in the fund portal! To be able to click on a donor and show total contributions to a fund by that donor is amazing! It would be even better if there were a total on that page, similar to the total at the top of the "grants" tab page.

    2 votes

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    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

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  14. The fund advisor portal now has a new profile information update feature. Any information the fund advisor changes goes directly to the profile in CSuite. If the fund advisor completes the note section, a note is added to the profile. Love this! That field is not required. Vote here to make this a required field so you have a note in the CSuite profile on why the profile changed.

    6 votes

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  15. As a security measure, the donor portal should time-out and automatically log out after a specified period of inactivity, maybe 15-30 minutes. A donor in the IT business expressed concern about this issue.

    4 votes

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  16. It would be great if the colors could be customized on all graphics in reports with our own brand colors. This would make for a more professional and clean branded look for all our donor and grant and fund reports.

    3 votes

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  17. Please allow us to edit the grant notification email that goes out to fund advisors with a custom message. The message is very terse/unfriendly and, for us, the details of the message are actually incorrect. Most all other such messages allow customization.

    2 votes

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  18. Can we offer a tab in the fund portal for fund holders to view admin fees on demand? Our current option to offer the financials tab is more than we'd like to release, so separating out just the admin fees would be a nice feature.

    5 votes

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  19. It would be great if fund holders could search for grantees by EIN in the fund holder portal!

    3 votes

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  20. Would like fund advisors to have the ability to click on the spendable balance and see what transactions got them to that balance, like what staff can see if they click on the spendable balance within the fund record.

    2 votes

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