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  1. In the new Portal, in Grants / Grant History, it's possible to COPY a previous external grant, but not to COPY an internal (i.e. fund to fund) grant. See attached screenshot. Why? Can this functionality be added?

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  2. Pool of Investments would be a nice field to have on the portal as it would show the current cash balance. Is there a way to pull asset balances (specifically investment pool figures) in as a new field on Fund Summary? Current Balance accounts for pledges receivable and grant payables - so for funds that have receivables or payables, Current Balance doesn't reflect what's actually in the fund (from a fundholder's perspective).

    7 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  3. I just learned on the Idea Lab Live session that the DONOR tab has to be functional in the Portal for FAs to be able to view their donation receipts, thus making the portal accessible to any of our donors. We do not want this, we want to limit access to the portal to only our fund advisors, while still being able to provide them with the information they need. We are not comfortable with not being able to control who accesses the portal for information. If it is possible to restrict this to FAs, please make it so.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. New Portal - login as. When you login to the fund advisor portal as a fund holder you get kicked out of CSuite as yourself.

    This is a nightmare for every user who talks with fund advisors having to sign back into CSuite every time they look at someone else's portal information.

    The suggestion to login in two browsers, still results in the staff person having to log in repeatedly to CSuite in the second browser.

    2 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  5. we don't want to confuse our fund advisors - please put the word "fund advisor" on the profile card if they are a fund advisor - in the new portal.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. When a user with multiple accounts--nonprofit and fund(s)--logs onto the new portal, please make the "Choose an Account to View" page with account "cards" the landing page. - TCF

    2 votes

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  7. It would be helpful to streamline the Create Grant Request options in the new portal. Here is a suggested change:

    Once someone clicks the "Create Grant Requests" button (the one at the top of multiple pages) -
    provide the following option tabs:
    Previous Grantee
    Search Grantee
    Manual Grantee
    COPY PREVIOUS GRANT RECOMMENDATION
    EDIT OR CANCEL RECURRING GRANTS

    This makes more sense than asking fund managers to go to a completely different tab on the left side navigation to complete what is essentially all the same task.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  8. When you select Interest Types on the new portal, there is not a content header for this section available to help fund advisors know what to do.

    You can see in the attached screenshot that without a content block explaining that the user should select “Edit Information” to add their interest types, it is not clear what they should do.

    Alternatively, what might be helpful is if you added something below Interest Types to explain that no interest types have yet been assigned to the profile. For example, if you displayed “None selected” this might give the user a hint…

    2 votes

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  9. In the Grants > Grant Summary table in the new Portal for fund advisors, there is a search box in the top right that is supposed to filter the list of grantees.

    However, at least on Edge, the search box isn't working correctly. When I enter a term in the search box, the entire table is instantly emptied of results, as though none matching my query could be found--even when I search for a term that is clearly visible on the first page of grantees. Pressing Enter after typing my search term has no effect. Deleting my search term, or…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  10. In the Portal currently, when someone goes to Profile - Contact Preferences, it is blank. You have to click on Edit Information to even know what that screen is even about. Is there a way to show the options before clicking "Edit Information?

    2 votes

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  11. We would love the ability to enable/disable donor information (name, address, email) for each fund portal/fund advisor on a case-by-case basis (verse turning it on/off by type). While in most cases it is not necessary, we have support several unique fundraising efforts throughout the community where this would be a valuable addition to the donor services we are able to provide for our admin. fee. Ultimately, fund type is not what dictates who we may or may not want to provide this level of information to.

    10 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  12. We use the File section of the new portal to share fund agreements, stewardship materials (for those who no longer receive paper statements), and other documents with our fundholders. As the list of files grows with our engagement, this starts to be unwieldy without the ability to use the internal File Categories (and the sticky function) to organize the files for our fundholders. It would be wonderful to have this functionality in the portal, not just behind-the-scenes for staff.

    2 votes

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  13. Would really like to be able to show specific grants in the grants catalog to specific groups of fund advisors, based on the fund advisor's interest.

    7 votes

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  14. Allow Donor Portal users to be able to separate subfunds from the main fund to view financials.

    3 votes

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  15. In the Fund Advisor tab, when a user clicks the menu item to make a Grant Request, it leads to a page that lists a bunch of recent grants, but there doesn't seem to be rhyme or reason as to the time frame of the grants listed. I've logged in as different Fund Advisors (with old DAFs) and the grants listed aren't the same time frame. One listed grants as of last May, one listed grants as of last February. It seems strange and arbitrary.

    1. It would be much better to have the Grant Request menu item lead directly to…

    2 votes

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  16. The Grant History page shows the name of the advisor that made the grant request.

    When you go to export this page to a spreadsheet using the Export option, the exported spreadsheet does not include this field. Please add the name of the advisor who made the request to the export spreadsheet.

    4 votes

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  17. This idea was already archived in the idea lab, but I'm bringing it back, as it is could still be improved.

    When fund advisors update their account info in the portal (which is great!), staff receives an email notification with a link to the fund advisor record. We then click on the link, go to the profile, and then have to view the logs to determine what was changed. The email notification should included the details on what was changed OR when in Csuite, the updated information should be an alert for staff to acknowledge or "approve" the change.

    4 votes

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  18. We really need a way to manage font color/size/weight in the CSS page. Menus / navigation font is so light in color and weight that it cannot possibly be meeting contrast/visibility requirements for accessibility. We need an easy way to adjust that without having to build all the styling within our content html.

    9 votes

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  19. In the new portal, there's not a content area available if you enable the manual fund statements option. This would be helpful to add.

    2 votes

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  20. I propose two key enhancements to the Fund Advisor Portal:

    File Upload Feature:

    Allow fund advisors to upload files directly through the portal. This would streamline the submission process for grant requests by enabling them to attach relevant documents, such as proposals and supporting materials.
    Customizable Fields and Questions:

    Implement a feature that allows administrators to add or modify questions and fields in the grant request forms. This flexibility would help ensure we gather all necessary information tailored to different grant opportunities and donor requirements.
    These improvements would enhance the usability of the portal and facilitate a smoother grant request…

    4 votes

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    1 comment  ·  Portal  ·  Admin →
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    Proposed Idea  ·  Holly Spitz responded

    Note: Files can be uploaded and submitted with a grant request through the portal.

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