SmartSimple - UI/UX feedback
We shared this last year when we did focused UI/UX testing, but this is a collection of the feedback we received (many that were beyond our control) - thought it might be helpful to the team.
Includes:
- Fleshed out submission pages
- Closing/saving a pop-up
- Missing back buttons
- Positioning of previous/next buttons
- Lock icon meaning confusion
- top-right arrow buttons meaning clarity
- navigating back to draft applications
- registration of additional users and configuring more complex use
- validating incorrect information before submitting
- "new" flags on dashboards (e.g., new call would show a flag that there is 1 new item or reports 2 new reports, etc.)
- Email password set-up being two steps, instead of completing in one
1
vote

Monitoring Interest
·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded

Thank you for sharing. We continue to focus on improving the UI/UX with each release. Several of your items are configuration related. We will consider the platform items including the registration wizard.