Tracking processing times via status report
(Re ticket #277463 - Tracking processing times)
We have been asked to report on the length of time in review for monitoring the workload and efficacy of our staff.
We have created a status duration report but it will not calculate the length of time in the current grant status. Yet, when we click on the status history for an individual file, it lists the length of time in each grant status including the current status.
We basically want the numbers listed on the graph in the individual status history but in a table with all the other files.
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Pippa McNeil
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