Settings and activity
43 results found
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2 votesUnder Consideration ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We are looking into keeping line breaks in legacy notes for better readability.
Brett Otto
supported this idea
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4 votes
Brett Otto
supported this idea
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7 votesMonitoring Interest ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
It is possible to do it in the list, but not yet on the form. We will monitor interest to determine if the priority rises for future consideration.
Brett Otto
supported this idea
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9 votesMonitoring Interest · 2 comments · SmartSimple Idea Lab » User Interface / User Experience · Admin →
An error occurred while saving the comment
Brett Otto
supported this idea
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2 votesFeedback Needed ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Met with Ryan, need to revisit request
An error occurred while saving the comment
Brett Otto
commented
This is exactly what is needed. We allow some roles to emulate, we feel the lack of granularity adds risk. The ability to designate at a role level specifically who a user is allowed to emulate would do a lot to alleviate risk concerns.
Brett Otto
supported this idea
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4 votes
Brett Otto
supported this idea
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5 votes
Brett Otto
supported this idea
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3 votes
Brett Otto
supported this idea
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18 votes
Brett Otto
supported this idea
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8 votes
Brett Otto
supported this idea
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3 votes
Brett Otto
supported this idea
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14 votes
Brett Otto
supported this idea
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SmartFields - change default to Exclude (or allow us to choose our preferred default for our system)
14 votes
Brett Otto
supported this idea
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5 votes
Brett Otto
supported this idea
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4 votes
Brett Otto
supported this idea
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8 votes
Brett Otto
supported this idea
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5 votesMonitoring Interest · 0 comments · SmartSimple Idea Lab » User Interface / User Experience · Admin →
Brett Otto
supported this idea
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10 votesMonitoring Interest ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We see this as a usability improvement opportunity and will monitor interest to determine if the priority becomes higher.
Brett Otto
supported this idea
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5 votesMonitoring Interest · 0 comments · SmartSimple Idea Lab » User Interface / User Experience · Admin →
Brett Otto
supported this idea
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11 votes
Brett Otto
supported this idea
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Making this change would save agents a lot of time and allow them to resolve issues without needing to start over after emulation.