186 results found
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Ability to bulk add tasks to report results
It would be great to be able to add tasks in bulk to report results. For example, I pulled a report showing me the donations which were received in the last month, between say $500-999. I'd like to add a task to make a thank you call to all those donors in that report. Rather than entering one by one, since the task will look identical, it would e great to b able to add the "thank you call task in bulk to ideally the donor profile, or the donation (which hopefully rolls up the the donor page)
3 votesHello,
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Donation Advisor - letters are backwards??!!
We are struggling to produce an accurate letter for gifts that come through with a donation advisor (we call it soft credit). The letter produces for the donor - but we want to thank the donation advisor. Example - someone that gives from their donor advised fund. It's ironic since CSuite is built around DAFs!! Please improve the ability to recognize a donation advisor in a letter!
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Emailing Tax Receipts
My idea about having the tax recpt in the body of the email is already out there, but until that changes, I have worded the email appropriately, and coded for html so it looks good and branded. However. There are times when you want to personalize the message. The block that appears for the email is all in code and a PIA to edit in. If you can preview the message in content in html, can you work toward having everything work that way? ie editing, creating, etc... ALSO. you can see that you've emailed the donor a rcpt in…
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Ability to change the subject line on email donations
I'd love to be able to change the subject line on email donations. My co-worker is currently copy/paste changing the email subject line for every single email donation! I know this functionality exists in other parts of C-Suite so I'd love to see it extended to this area.
7 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Leave the Donation Date Blank
When entering a new donation, the date of entry auto populates with that day's date, but we rarely are entering donations for that date. It would be helpful to have that be blank so it's not overlooked and we know to change it. Right now, because there is already a date in that field we tend to skip over it.
5 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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How to mark a donation as a new donor
Is there a way to add a box marked new when you get a new donor that gives?
1 voteCould you use a custom field to configure that data point. https://support.foundant.com/hc/en-us/articles/4409038143511-Custom-Fields-Overview
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Stripe donations for donors with multiple credit cards on file
Stripe donations for donors with multiple credit cards on file: It would be helpful for recurring donation processing, that donors who input multiple credit cards into their Stripe account be able to be processed using the default credit card the donor provided. Since Stripe allows for multiple credit cards to be input, it would be helpful for the CSuite system to allow their processing as well. Currently, when these come through for posting, we have to login to Stripe and remove the non-default credit card information that the donor input in order for the donation to be processed.
4 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Recurring Donations - auto create task for next recurrence
I believe it would be helpful/beneficial to have a Task automatically created for each initial Recurring Donations. This can prevent missing any RD that need to be posted for the intervals to continue.
When a RD is created via online the first donation is automatically posted BUT the actual RD is not. With not "Posting Donation" in the RD itself the intervals do not continue. Ideally, in the task page on the left menu under Me there can be a category "Recurring Donation Tasks", and from here we'd be able to view those that NEED posting in order for the…
7 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Donation Report from donor screen
We have donors that come in and want a report of all their donations, similar to one on a fund page, but by donor.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Employee User Name on Donation
I searched for this but haven't been able to find anything on the topic. It would be beneficial to have the person who entered the donation as a field on the donation tab, and then be able to run reports on this field. We have multiple people entering donations and this would help to sort where donations are in the process.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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post all donations
It would be nice if the "Post all" feature for donations could be a background job. We frequently have to post large amounts of donations (over 2k) at one time. We use the import feature to enter the donations, but use the "Post all" feature to post so that the Fund Advisors receive email notification of the contribution to their Fund. However, we always receive a 504-time-out error. Thank you
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
P.S. Reporting this through support would be appreciated. We always try to fix 504 errors a they are identified.
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Add "date created" column to donation export,
This information exists on the donation. It would be helpful to have in the export.
5 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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A "swap donor and advisor" button
It'd be helpful if there was a menu option in the Donation that says "swap donor and advisor". This can assist with quicker fixing, than having to clear the advisor, add advisor then changing donor.
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Under donations tab - listing 'revenue account' would be most helpful
Under donations tab - listing 'revenue account' would be most helpful
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Total amount for undeposited donations
When you have a list of donations in the undeposited or unposted area in donations it would be nice to have an amount at the bottom of the list. That way you have a double check against your in house document and CSuite.
4 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Link online portal donors to existing profiles based on email address
We have many recurring donors as part of an annual event. Most of our profiles are created as "households". However donors often enter an individual name when they make an online donation through our portal. This creates an extra profile when they make a donation which we then have to "make household" and merge with the existing profile. C-Suite should be able to match the individual donation to the household based on an email address.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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donations
Donations that show up in the donor portal like a gofundme page to see what has been given and how much has been raised. Also, it could be linked to show on website.
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Convert ticket to a donation
It would be great if someone doesn't attend an event, we could convert their ticket to a donation.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Roles/ Relationships report for each donation
Donation reports be able to pull Roles/ Relationships associated with each donation. This would be helpful to show who each donors board contact is for thank you calls/ notes/ development.
4 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Add FromFund to Donation Report
Add the FromFund field to custom donation report options.
10 votes
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