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16 results found

  1. Can you change the Opportunity Stage name "Ignorance" to "Unaware", it is not good for relationship building to use this type of language. Thanks for considering.

    1 vote

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    As long as you have edit permissions, you should be able to edit an opportunity type and stages. In Opportunities, select List Types, then select the ID of the opportunity you would like to edit. There is an option in the left side menu to edit the opportunity. This area is also where you can add your own opportunities and stages.

  2. The columns in each of the buckets have the ability to alpha sort (or largest-smallest), but it does not work--or seems to only work randomly. It takes several clicks to actually get the column to sort alpha or reverse alpha. If they are not supposed to be sorted, please remove the sort icon at the headers.

    2 votes

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  3. The sort function isn't available on the opportunities list (despite the sort icon showing at the top of a column). Please make the sort function available on this and other lists. Having to create a custom report just to sort by date is a hassle.

    7 votes

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    Tables in CSuite can be sorted once the default sort is removed.  The Opportunity table buckets are sorted by ID.  In order to turn this off, select the ID header until the arrow disappears.  Then select another column to sort.  You can also select the column you would like as the secondary sort, then remove the id sort.  Please contact support@foundant.com if you have further questions.

  4. When generating a letter from a letter template within an opportunity, the address should be the "primary" address, not the first address on the profile. Right now, the first address may be an inactive address but that is the address it pulls in the template. Support Chat said the software was designed this way. :(

    7 votes

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  5. It would be helpful to be able to delete duplicate opportunity tasks in a donor's Opp notes profile. For example, if a specific task is no longer relevant or was written accidentally to someone's profile there should be an option to delete it.

    3 votes

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  6. PLEASE - build in the ability to build a task. We have recently had several deceased individuals with tasks and opportunities assigned. We need to be able to delete them, rather than marking them as done. This is so important due to the fact that we are tracking our tasks completed for board reporting and so simply cannot mark something as done that was not, and no longer needs to be done.

    25 votes

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  7. It would be helpful to have a column for "Solicited Amount" when importing opportunities by the bulk.

    2 votes

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  8. We are working with opportunities, but we do not give all ambassadors access to CSuite, so we manage some of our interactions in spreadsheets. It would be wonderful if we could import updates to opportunities. Currently, we can import notes, but no other information. It would be great to be able to import opp tasks as well, so that we can track and report on all activity.

    3 votes

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  9. Currently, when you mark an opportunity as closed, and select successful or unsuccessful, the system automatically stamps the opportunity with the current date and time. There is no option right now to select a prior date. Because we are linking funds to opportunities, I don't want to close it until that is complete. It would be helpful to select the closed date so that I can more accurately use this data in custom reports to view what closed in each month.

    12 votes

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  10. Remove all inactive users from the list of possible individuals to assign new opportunities to

    35 votes

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    11-21-2021 Added the ability to make an Opportunity Type and Opportunity Task/Note Type inactive. Inactive types will not show in the list for selection when adding or editing an opportunity or opportunity task/note. Inactive users will no longer show in the Assigned To list in an when adding or editing an Opportunity Task.

  11. For the purpose of segregation of duties we require separate permissions for linking pledges and opportunities

    3 votes

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  12. Can you make it so the Opportunity Type and associated Profile are able to be changed after an Opportunity is created?
    This would make it similar to the ability to change the assigned staff, or donation size or fund, etc.

    22 votes

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  13. Can you add the Recurring interval to tasks associated with opportunities too please!

    13 votes

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  14. Can you set up the system to be able to link an opportunity that was retroactively created After a donation is processed?
    Currently, you can only link a donation to an opportunity if the opportunity was created before the donation was entered.

    6 votes

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  15. Keep completed tasks in the opportunity they are tied to but just marked as 'complete'. It would be SO helpful to see a running list of all contact made with a donor in relation to the opportunity in a wholistic way without having to export completed tasks.

    12 votes

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  16. Create development dashboard from the opportunities module (IdeaLab Live during YFWB). Include
    - Open $ by type and open $ by stage
    - Allow option to select opportunity type
    - Open / Closed $ By Owner
    - Open / Closed Breakdown
    - Historic comparisons
    - Opportunities by donor interest area

    34 votes

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