75 results found
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Use organization domain for email communications
Enable sending automated emails from the organizations actual domain via the use of domain authorization rather than sending everything from fcsuite.com.
Emails from fcsuite.com are confusing, often caught in spam, and it is impossible to ensure that every online customer recognizes and properly whitelists it. This has caused significant overhead on our staff to manage missed communications. In addition, some organizations spend a lot of time and money to build their brand reputation and improve name recognition within the community. The many thousands of automated emails that go out every year should be representative of, and enhance, this investment. While…
74 votes -
Dark Mode
Please add Dark Mode support for CSuite on a basis of user. It's become incredibly commonplace over the last several years and some of us prefer a less intensely white interface. I've attached an imperfect screenshot of what this may look like.
15 votes -
Add Tribute to Online Donation Email Body Content
It would really be helpful if Tribute was an available field in the Donation Content area, Online Donation Email Body. We had a case where a series of online donations were made to a fund, all with the same description and amount, but honoring different people each time. What the fund advisor receives are multiple emails, all looking identical, since the Tribute field isn’t available to show why they are different. If we could add the Tribute field to the content area this would be much clearer for the fund advisors.
12 votes -
Formatting for "Amount" fields in all Content areas
Please format the "amount" field for all Content notifications to display as $#,###.## (e.g., $64,500.00). Formatting currency with commas is essential for clarity, especially with larger numbers.
I realized a similar idea was posted but later archived. https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/42438682-amount-formatting-in-content
90 votes -
Indicate required fields with an asterisk
A great enhancement would be to indicate which fields are required when creating a new record (profile, donation, grants, voucher, etc.) --- such as an asterisk to indicate that a field is required. This is a well-known standard.
Currently, the only indicator is an error message when saving/posting.111 votes -
CSuite Interface Contrast
While the updates to the menu and profile layouts for CSuite are exciting, it is really hard to look at now. I am in my thirties and I have a hard time reading the screen. Is there a possibility of making the CSuite page more UI-friendly? It's just so hard to look at and I use CSuite for like 80% of the day. I don't want my eye sight to fade away this early in my life.
11 votes -
shiny new look
Why would you take away the option of not using the Shiny New Look???? Do you listen to your customers when they tell you that it is hard to see, hard to find tabs? Why??
3 votes -
Need to easily confirm data within the Data Visualization Tool
The data visualization tool is a great addition. However, I would like to be able to review and check the data that is being pulled into the charts, numbers, and graphs. Currently the only way to check the data is to create a separate custom report, and then cross check with the data visualization. Ideally, I should be able to click on a chart/graph/number in the data visualization tool and it should automatically bring up the data that is being pulled into the visualization. Manually creating a separate report to check each data point is a bit frustrating and redundant.
10 votes -
aallieri@cfpbmc.org
Allow new Chat box to pop out so can still see when moving from the page where it was initiated. This feature was available with the old chat.
7 votes -
New Quick Tips / Quick Reference Guide Update - Please Make Optional!
Please make the update that moves quick tips to the quick reference guide an opt in / optional update. Maybe some will find this a better interface, but as it shows in this roll out video (http://player.vimeo.com/video/1086467921), it would be a big step back for us. Being able to just hover over the ? icon and see the quick tips makes the system super intuitive and easy to verify field purposes. But with this update we would have to click a link to another page and search for that field through that list to see the tip instead.
14 votes -
Add a downvote option in Idea Lab
I have recently been surprised by some new implementations/announcements that are very disruptive to my work (specifically, the change in the fund search function and the announcement that there will now be a Donate button next to the grant request button in the advisor portal). Can there be a more democratic process for the ideas that get implemented? Currently it seems that the process is to get some/lots of votes in Idea Lab or to be an "important" person/organization and get your wishes granted.
At the very least, can we have a downvote option in Idea Lab so we can…
11 votes -
Expand Custom Field Objects List
Additional options for custom field objects would be very useful. For example, we'd like to build a custom field specifically on the student record/student designation part of a profile that could then be shared to SLM as an integrated custom field. We are also interested in building custom fields on scholarships - not on individual scholarship awards but on the profile for an available scholarship from a specific fund. We envision using this for things like eligibility criteria, number of scholarships/scholarship amount, etc.
5 votes -
shiny new look
Shiny New Look: Responded to user feedback on the new UI updates, particularly around visibility and shading:
- Increased contrast when grouping a custom report.
- Increased contrast between enabled and disabled action buttons according to user permissions.
- Updated buttons for generating award letters on scholarships.This did not happen on my sccreen
2 votes -
Grant Approvals for Multiple Advisors
1- Can C Suite help track approvals from multiple fund advisors and automatically put the grant in when enough approvals are received? And also do reminder emails to fund advisors who have not responded with their approval or disproval.
2 votes -
Signatures instead of Docusign
2- Can C Suite help with signatures on fund agreements or amendments, etc. instead of Docusign. Or at least help track signatures
1 vote -
Assign Learning Center Courses to Specific Users
To train our Users, we would like for our Admin to be able to assign individual courses in the Learning Center to specific Users.
10 votes -
Bring back the old support
Please bring back the Old Support click. The new Search Help Articles are not as easy to find the information you are looking for. By clicking an article and browsing through the 5x7 area is ridiculous. Why would you make a support site so small and not user friendly?? I don't understand the changes CS is making. I really hope this goes back to the old way.
4 votes -
Sticky Sorting on CSuite Buckets/Workload Pages
Currently in CSuite, when a user sorts a Bucket/Workload/List page by a specific column (for example: Grantee, Grant Date, Amount, Status, etc.), that sort resets when the user navigates away from the page and then returns. This requires the user to reapply the same sort repeatedly throughout the day.
We are requesting that Bucket/Workload/List pages retain (“stick”) the user’s last selected sort order when navigating away from and back to the page, either for the duration of the session or as a user-level preference.
This enhancement would:
-Improve efficiency for staff who rely on consistent sorting to manage daily workloads…2 votes -
Add dates to recorded webinars
The dates of recorded webinars/trainings are not shared. This is really confusing. I just watched one saying an update will be pushed out "next Wednesday" and I have no idea when that will be or was. Makes it hard to know when information is outdated - I don't want to waste my time watching a webinar that is no longer relevant.
7 votes -
Edit Page - Field Comments
It would be nice if, for each major page that has an edit button (profiles, donations, vouchers, etc), we could have a corresponding system data version of the page were we could write comments for each data field (perhaps in some kind of markup where we could also bold, italisize, color change/highlight). Just a textbox for each field that allowed us to insert comments for them that would then display during the actual use of that page.
In use, when a person hits "Edit" for the page in the data side of the system, the notes could be displayed so…
2 votes
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