Use organization domain for email communications
Enable sending automated emails from the organizations actual domain via the use of domain authorization rather than sending everything from fcsuite.com.
Emails from fcsuite.com are confusing, often caught in spam, and it is impossible to ensure that every online customer recognizes and properly whitelists it. This has caused significant overhead on our staff to manage missed communications. In addition, some organizations spend a lot of time and money to build their brand reputation and improve name recognition within the community. The many thousands of automated emails that go out every year should be representative of, and enhance, this investment. While we recognize that for it to work, it does take some DNS and authorization setup on our end as well, many modern cloud-based software systems allow this functionality for just these reasons, so we are proposing that this functionlity be added to Foundant products.
<3 TCF
Gregg Oosterbaan
shared this idea
-
Jackie Law
commented
Can we also submit this to IDea LAb for SLM and GLM?
-
Shelly Espich
commented
Would be critical as security issues for NPO would expect our domain.
-
Trish Mayhorn
commented
Yes, this would be v helpful!!